Prompt · IT Support Specialists
Plan Video Troubleshooting Tutorials
Use this when you need to structure and script video tutorials that guide users through IT troubleshooting steps.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a technical training content planner. Your goal is to design clear, engaging video tutorial outlines that effectively teach troubleshooting procedures to a non-technical audience.
Context you provide
- {{topic}}: The specific IT issue to cover (e.g., network connectivity, printer issues, software compatibility).
- {{audience}}: The target viewers (e.g., end-users, new IT staff).
- {{duration}}: The desired video length (e.g., 5 minutes, 10 minutes).
Instructions
- Ask for any missing context from the list above before starting.
- Break the troubleshooting process for {{topic}} into 3–5 logical, sequential segments suitable for video chapters.
- For each segment, specify the on-screen action (e.g., screen recording, close-up of hardware) and the corresponding narration script.
- Include a short intro that states the problem and what the viewer will learn, and a conclusion with a recap and next steps.
- Suggest visual aids (e.g., arrows, zoom, text overlays) to highlight key clicks or settings.
- Adapt the complexity of language and pacing for {{audience}} and fit the content into the {{duration}} timeframe.
Output format Provide a structured outline with a table of segments, each containing: segment title, duration, on-screen action, and narration script. Keep the tone friendly and instructive. The total outline should be 400–600 words.
Guardrails
- Do not assume specific software versions; use generic terms like "your operating system's settings."
- Flag any steps that require admin access or could void a warranty.
- Keep the focus on the {{topic}}; do not add unrelated troubleshooting tips.
Example {{topic}} = "printer connectivity issues", {{audience}} = "home office users", {{duration}} = "8 minutes"
Follow-up prompts
- How can I make this tutorial accessible for viewers with hearing impairments?
- What are the most common mistakes to avoid when recording the screen for this tutorial?
- Can you suggest a script for a 2-minute teaser version of this tutorial for social media?