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AI agent for financial advisors

Client Fact-Finding Update Agent

Keep client facts current so plans rest on the right data.

Client Fact-Finding Update Agent: what goes in, what the agent does and what you get

What it does

A plan built on last year's facts can be wrong: a new child, a job change, a different retirement date. This agent reads each client file and finds data that is stale or missing, such as income, dependents, health, risk tolerance and goals. It drafts a short, personal update questionnaire covering only what is out of date, and tracks the response. When answers arrive, it checks them for gaps or surprising changes, asks a follow-up if needed, and prepares the changes to the plan inputs. If a client does not reply, it queues a second request. The advisor approves messages and every change to the file.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueApprovedNo 1 STARTS WHEN Quarterly scan or review meeting set 2 USES A TOOL Read client files and last update dates 3 DOES Find stale, missing or inconsistent facts 4 DOES Draft a short questionnaire for each client 5 YOU APPROVE Advisor approves each message 6 USES A TOOL Track replies and send a second request after thewait period 7 DOES Check answers for gaps and large changes 8 CHECKS THE RESULT Are all stale fields now answered clearly? If not: draft a follow-up question for the unclearitems. Back to step 3. 9 DOES Prepare changes to the plan inputs 10 YOU APPROVE Advisor approves file changes 11 RESULT Updated client file and a list of non-responders
Read the steps as a list
  1. Quarterly scan or review meeting set
  2. Read client files and last update dates
  3. Find stale, missing or inconsistent facts
  4. Draft a short questionnaire for each client
  5. Advisor approves each messageThe agent waits here for your OK.
  6. Track replies and send a second request after the wait period
  7. Check answers for gaps and large changes
  8. Are all stale fields now answered clearly?If not: draft a follow-up question for the unclear items. Back to step 3.
  9. Prepare changes to the plan inputs
  10. Advisor approves file changesThe agent waits here for your OK.
  11. Updated client file and a list of non-responders

How it decides

It marks a field stale if it is older than the set age or inconsistent with other facts, and asks only about stale fields.

  • Treat income and dependents as stale after 12 months
  • Treat risk tolerance as stale after 24 months or a life event
  • Ask only about stale fields
  • Send a second request after 10 days

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Staleness age by field
  • Wait before second request (default 10 days)
  • Questionnaire tone
  • Clients in scope

What keeps you in control

It always asks you first

  • Advisor approves each message to a client
  • Advisor approves every change to the client file

Hard limits

  • Never sends a message or edits a client file without approval
  • Does not give advice, only collects facts

It stops when

  • Done: client file current or the advisor has contacted the non-responder
  • Stop: reply suggests a major life event, advisor takes over

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensFor the Okafor household, the file showed income and beneficiary data from 2023. The agent asked four questions. The reply gave a new salary but left the beneficiary line blank, so the check failed. The agent drafted a follow-up on that item and the client answered in two days. The advisor approved the file update and the plan inputs changed.

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