Collections Dispute Evidence Agent

Invoice disputes stall while evidence sits in different systems. This agent maps exactly which items are disputed and why. It then collects the evidence that fits that kind of dispute: proof of delivery for quantity, the contract or price list for price, and the service log for quality. It checks whether the evidence settles the point; if not, it looks for other evidence or adjusts the claim. When the evidence shows the customer is right, it proposes a credit note instead of arguing. When the customer's stated reason changes, it re-plans the investigation. It drafts a resolution, and the AR lead approves any customer contact or settlement. Edge case: the delivery note is unsigned, so the agent treats quantity as unproven.