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AI agent for community managers

Community Champion Program Agent

Recognize and support the members who help others, and prevent burnout.

MonitoringAutomationMarketingManagement
See how it worksGet access
Community Champion Program Agent: what goes in, what the agent does and what you get

What it does

In most communities a few members answer questions, welcome newcomers and calm arguments, and they burn out because nobody notices. This agent finds members who answer questions and welcome others, scores their helpfulness from replies and reactions, and drafts invitations to a champion role. It tracks their activity over time and flags signs of burnout, such as a sudden jump in effort followed by a drop. If a champion goes quiet, it proposes a check-in. It also suggests thanks and perks suited to each person. Edge case: it never invites members who have broken community rules. The manager approves invitations, perks and removals.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueApprovedNo 1 STARTS WHEN Weekly run 2 USES A TOOL Read posts, replies and reactions for the period 3 DOES Score members for answers, welcomes and helpfulreactions 4 DOES Check for moderator flags and rule breaks 5 DOES Draft invitations to the champion role for topscorers 6 YOU APPROVE Manager approves invitations and perks 7 USES A TOOL Track champion activity over time 8 CHECKS THE RESULT Is each champion's activity within a healthy range? If not: propose a check-in or a lighter role and trackagain. Back to step 6. 9 DOES Draft thanks and perk suggestions 10 YOU APPROVE Manager approves removals or role changes 11 RESULT Champion roster and health report
Read the steps as a list
  1. Weekly run
  2. Read posts, replies and reactions for the period
  3. Score members for answers, welcomes and helpful reactions
  4. Check for moderator flags and rule breaks
  5. Draft invitations to the champion role for top scorers
  6. Manager approves invitations and perksThe agent waits here for your OK.
  7. Track champion activity over time
  8. Is each champion's activity within a healthy range?If not: propose a check-in or a lighter role and track again. Back to step 6.
  9. Draft thanks and perk suggestions
  10. Manager approves removals or role changesThe agent waits here for your OK.
  11. Champion roster and health report

How it decides

It scores helpfulness by useful replies, welcomes and reactions, excludes rule breakers and watches changes in activity for burnout.

  • Invite members with at least 20 helpful replies in 60 days
  • Exclude anyone with a recent moderator warning
  • Flag a champion whose replies drop by 50 percent in two weeks
  • Suggest a break if replies exceed 60 per week for 4 weeks

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Invitation threshold
  • Burnout limits
  • Perk options
  • Review schedule

What keeps you in control

It always asks you first

  • Manager approves every invitation and perk
  • Manager approves any removal from the program

Hard limits

  • Never invites, thanks or removes anyone without approval
  • Does not rank members publicly

It stops when

  • Done: roster updated and health report delivered
  • Stop: not enough activity data in the community

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensThe agent scored 310 active members and found 6 above the invitation line, one of whom had a warning last month and was excluded. It drafted 5 invitations. Maya, a champion, went from 70 replies a week to 12. The activity check failed. It proposed a friendly check-in and a rotation. The manager approved and she returned at 25 replies.

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