Credit Memo Request Validation Agent

Sales, support and customers ask for credits for returns, pricing errors and service issues, and credits issued without checks leak revenue. This agent checks each request before a credit is issued. It finds the original invoice, the contract or price list, any return receipt and the support ticket. It recalculates the right credit amount from the evidence and compares it to the request. If evidence is missing, it asks the requester for it and checks again once received. It looks for earlier credits on the same invoice line to catch duplicates. It then drafts the credit memo with the reason code and routes it for approval based on amount, with larger credits going to a manager. The approver always signs before a credit is issued. Edge case: two people ask for a credit on the same invoice line, so the agent catches the duplicate.