Customer Feedback to Product Request Agent

Sales hears what buyers need, but the requests sit in call notes and emails where product teams never see them. Each month this agent reads deal notes, lost-deal reasons from the last two quarters and call transcripts. It pulls out each product request with the account and deal value, then matches it to the existing product request list. If a request cannot be matched with confidence, it groups similar ones and asks a sales manager to confirm the wording. It ranks requests by revenue at stake and number of accounts, and a request needs at least three accounts to enter the main list. Single-account requests above $250,000 are shown separately. The sales leader approves the list before it goes to product. Edge case: one large prospect's request is shown separately so it does not dominate the ranking.