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AI agent for public health officers

Health Alert Distribution Agent

Every targeted group receives and opens the alert within the target time.

Health Alert Distribution Agent: what goes in, what the agent does and what you get

What it does

When a health alert goes out, some clinics, schools and care homes never see it. The agent starts from approved facts supplied by the officer and drafts the alert at a reading level for each audience. It selects recipients by type and area from the contact list, such as pediatric clinics in two counties, then sends only after the officer approves. It tracks delivery and reads, and after a set time it lists the groups that did not open it. It resends through another channel, such as phone or fax, to those groups, and checks again. Edge case: an alert that gets corrected later is sent as a short update to the same recipients, not as a new alert.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueYes, continueNoNo 1 STARTS WHEN Officer supplies approved alert facts 2 USES A TOOL Read the contact lists by type and area 3 DOES Draft the alert for each audience 4 DOES Select recipients and channels 5 YOU APPROVE Officer approves wording and recipient list 6 USES A TOOL Send the alert 7 USES A TOOL Read delivery and open reports after the wait 8 CHECKS THE RESULT Did every group receive and open it? If not: Resend to the missing groups by a second channeland list failed contacts. Back to step 4. 9 DOES Update the distribution record 10 CHECKS THE RESULT Have all failed contacts been reached by phone oranother route? If not: Create a call list for staff and recheck aftercalls. Back to step 4. 11 RESULT Distribution report
Read the steps as a list
  1. Officer supplies approved alert facts
  2. Read the contact lists by type and area
  3. Draft the alert for each audience
  4. Select recipients and channels
  5. Officer approves wording and recipient listThe agent waits here for your OK.
  6. Send the alert
  7. Read delivery and open reports after the wait
  8. Did every group receive and open it?If not: Resend to the missing groups by a second channel and list failed contacts. Back to step 4.
  9. Update the distribution record
  10. Have all failed contacts been reached by phone or another route?If not: Create a call list for staff and recheck after calls. Back to step 4.
  11. Distribution report

How it decides

It targets recipients by audience and area and treats an unread alert after the set time as a gap to chase.

  • Never change the approved facts
  • A group below 90% opened after 24 hours gets a resend
  • Hard bounces go to the call list
  • Updates go to the same list

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Open rate target
  • Wait time before a resend
  • Channels in order
  • Audience groups
  • Reading level by group

What keeps you in control

It always asks you first

  • Officer approves wording and the list
  • Officer approves any resend wording change

Hard limits

  • Never send without approval
  • Never alter the approved facts
  • Never include personal patient data

It stops when

  • Done: all groups reached at the target rate
  • Stop: the officer withdraws the alert

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensAn alert about a measles case is approved for 210 clinics and 95 schools. After 24 hours 18 clinics and 6 schools have not opened it. The agent resends by a second channel, and 14 clinics open it. Four clinics still bounce, so it makes a call list for staff. After calls only 1 school remains and the officer gets that name.

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