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AI agent for community moderators

Legal Takedown Request Handling Agent

Every legal request tracked against its deadline with a complete case file, and every removal decided by a person

ComplianceCustomer support
See how it worksGet access
Legal Takedown Request Handling Agent: what goes in, what the agent does and what you get

What it does

A copyright notice arrives on Friday afternoon with a 48 hour deadline, and the moderator has to find the content, check whether the notice has all required elements and decide what to do. This agent reads the request and checks it against the list of required elements, such as the claimant's identity, a description of the work, the location of the content, a statement of good faith and a signature. It finds the content on the platform and records its address and the author, then sets and tracks the deadline. Incomplete requests loop back to the sender with a list of what is missing, and the agent rechecks the reply. It prepares a case file for the decision. A person approves any removal and every reply. Edge case: a request that names a page that no longer exists is documented and closed with the sender's approval.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueYes, continueApprovedNoNo 1 STARTS WHEN Takedown request arrives 2 USES A TOOL Read the request and the required elements checklist 3 DOES Check that each required element is present 4 CHECKS THE RESULT Is the request complete with all required elements? If not: Draft a message listing what is missing andrecheck when the sender replies. Back to step 2. 5 USES A TOOL Locate the content named in the request and recordits address and author 6 CHECKS THE RESULT Does the content match the description in therequest? If not: Search again with the details in the request andask the sender for a link. Back to step 4. 7 DOES Set the deadline and build the case file 8 YOU APPROVE A person decides whether to remove the content andapproves every reply 9 USES A TOOL Record the decision and send the approved notices 10 RESULT Case closed with a full record
Read the steps as a list
  1. Takedown request arrives
  2. Read the request and the required elements checklist
  3. Check that each required element is present
  4. Is the request complete with all required elements?If not: Draft a message listing what is missing and recheck when the sender replies. Back to step 2.
  5. Locate the content named in the request and record its address and author
  6. Does the content match the description in the request?If not: Search again with the details in the request and ask the sender for a link. Back to step 4.
  7. Set the deadline and build the case file
  8. A person decides whether to remove the content and approves every replyThe agent waits here for your OK.
  9. Record the decision and send the approved notices
  10. Case closed with a full record

How it decides

It marks a request complete when every required element is present, and it computes the deadline from the arrival time and the policy rules.

  • Compute the deadline from the arrival time and flag it at 50 percent and 90 percent of the time
  • Do not remove anything without a person's decision
  • Notify the content author as the policy requires
  • Keep a copy of the content and all messages

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Required elements checklist
  • Deadline rules and reminders
  • Notice templates
  • Who decides on removals
  • Case file storage

What keeps you in control

It always asks you first

  • A person approves every removal
  • A person approves every message to the claimant or the author

Hard limits

  • Never remove content or reply on its own
  • Never give legal advice, only compare against the checklist

It stops when

  • Done: The request is decided, notices are sent and the case is recorded
  • Stop: The request involves a legal question beyond the checklist, so the agent escalates it to the person in charge

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensA notice arrives Friday at 3 pm with a 72 hour deadline. It lacks a signature and the exact page. The agent drafts a message asking for both, and the reply arrives Saturday with a link. It locates the post, records the author and builds the case file. At the 90 percent mark, it reminds the moderator, who decides to remove it.

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