AI agent for loan officers
Loan Officer Referral Partner Follow-Up Agent
Every referral partner gets timely deal updates and thanks, and quiet partners are re-engaged
What it does
Loan officers get most business from realtors and financial advisors, and those partners lose interest when they hear nothing about their clients' loans or never get thanked. Tracking this by hand across 30 partners is hard. This agent keeps a list of partners, the deals each referred and the status of each. It drafts short updates when a deal moves, such as approval, appraisal or clear to close, and a thank-you after funding. It flags partners with no activity in 60 days and plans a light touch, such as a market note or a coffee invite. After sending, it checks whether the partner replied or sent a new referral, and adjusts the timing and message type for that partner. The loan officer approves every message. Edge case: a client asked for privacy, so the agent drafts no status update for that file.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- A referred loan changes status, or the weekly partner scan runs
- Pull the partner list and referred loan statuses
- Match each status change to its referral partner
- Has the client allowed sharing this update?If not: skip the update and note that the client chose privacy. Back to step 2.
- Draft a short update or thank-you message
- Loan officer approves each messageThe agent waits here for your OK.
- Send and log the message once approved
- List partners with no referral or contact in 60 days
- Plan a light touch for each quiet partner
- Did the partner reply or refer a new client after the last contact?If not: change the message type or timing and plan the next touch. Back to step 8.
- Partner follow-up list updated
How it decides
It sends updates on milestones the client has approved for sharing, and plans outreach for partners whose last referral or message is older than the set gap.
- Send an update at approval, appraisal and clear to close
- Flag partners with no activity in 60 days
- Vary the message type if two touches get no reply
- Never share loan details without client consent
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Quiet period that triggers outreach (default 60 days)
- Milestones that trigger updates
- Message tone
- Partner tiers and contact frequency
What keeps you in control
It always asks you first
- Every message sent to a partner
Hard limits
- Never sends a message without approval
- Never shares client financial details
- Does not contact partners who opt out
It stops when
- Done: all partners are up to date
- Stop: pipeline data is missing or client consent is unknown
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide
