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AI agent for legal operations managers

Outside Counsel Rate Increase Review Agent

Rate changes are reviewed against the agreement and handled with a clear counter position

Outside Counsel Rate Increase Review Agent: what goes in, what the agent does and what you get

What it does

Law firms raise rates and add timekeepers to matters, often without anyone reviewing the change. This agent compares each requested rate with the agreement, peer rates and past spend. It finds the open matters affected and calculates the cost of accepting the request. It then prepares a counter position, such as a smaller increase, a delayed date or a cap. After the firm replies, it rechecks the new terms against the agreement and the budget. The manager approves any message to the firm. Edge case: the firm asks for a raise on a promoted lawyer, so the agent tests it against the agreed rate table, not the general increase.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueApprovedYes, continueNoNo 1 STARTS WHEN A firm sends a rate or staffing request 2 USES A TOOL Read the request and the fee agreement 3 USES A TOOL Collect peer rates and past spend 4 DOES Calculate the cost impact on open matters 5 CHECKS THE RESULT Does the request fit the agreement limits? If not: mark the clauses that are breached and prepare acounter position. Back to step 2. 6 DOES Draft the counter and the reasons 7 YOU APPROVE Manager approves the message to the firm 8 USES A TOOL Read the firm's reply 9 CHECKS THE RESULT Does the new offer meet the agreed limit and budget? If not: recalculate the impact and draft the nextcounter. Back to step 4. 10 RESULT Rate decision recorded in the matter files
Read the steps as a list
  1. A firm sends a rate or staffing request
  2. Read the request and the fee agreement
  3. Collect peer rates and past spend
  4. Calculate the cost impact on open matters
  5. Does the request fit the agreement limits?If not: mark the clauses that are breached and prepare a counter position. Back to step 2.
  6. Draft the counter and the reasons
  7. Manager approves the message to the firmThe agent waits here for your OK.
  8. Read the firm's reply
  9. Does the new offer meet the agreed limit and budget?If not: recalculate the impact and draft the next counter. Back to step 4.
  10. Rate decision recorded in the matter files

How it decides

A request is accepted without question only if it fits the agreement. Otherwise a counter is built from the contract limit, peer rate and impact on open matters.

  • Accept increases within the contract cap
  • Counter at the peer median for the same seniority
  • Flag matters where the impact exceeds 5 percent of budget
  • Never apply a new rate before it is approved

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Cap and peer sources
  • Budget impact threshold (default 5 percent)
  • Firms covered
  • Counter position style

What keeps you in control

It always asks you first

  • Messages to the firm
  • Rate approval

Hard limits

  • Never send a message to a firm
  • Never agree to a rate

It stops when

  • Done: rates agreed and recorded
  • Stop: the agreement has expired

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensA firm asked for a 9 percent increase from January 1. The agreement capped it at 4 percent. The first check failed, so the agent costed 14 open matters at $38,000 extra in the year. It drafted a counter at 4 percent with a March start. The firm offered 5 percent. The agent rejected that on the second check.

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