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AI agent for accounts receivable specialists

Overdue Invoice Collections Agent

Overdue invoices collected with the least friction

Overdue Invoice Collections Agent: what goes in, what the agent does and what you get

What it does

Chasing late payments is awkward, so it often does not happen until invoices are hard to collect. Each day this agent checks open invoices and finds those past due. Before chasing, it checks for a reason such as a dispute or partial payment, and routes those separately. It then follows the reminder ladder you set: a friendly note, a firmer reminder, a phone call script, then a final notice. A long-term customer with a good record gets a softer first step. After each reminder it checks whether payment arrived, and if not, moves to the next step after the set wait. The owner approves each message, or chooses which steps can go without review.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueNo 1 STARTS WHEN Daily check 2 USES A TOOL Find overdue invoices 3 DOES Check for disputes and partial payments 4 DOES Draft the next reminder on the ladder 5 YOU APPROVE Owner approves the message 6 USES A TOOL Send and watch for payment 7 CHECKS THE RESULT Has payment arrived within the step's wait time? If not: move to the next ladder step. Back to step 4. 8 RESULT Paid invoice or final notice ready
Read the steps as a list
  1. Daily check
  2. Find overdue invoices
  3. Check for disputes and partial payments
  4. Draft the next reminder on the ladder
  5. Owner approves the messageThe agent waits here for your OK.
  6. Send and watch for payment
  7. Has payment arrived within the step's wait time?If not: move to the next ladder step. Back to step 4.
  8. Paid invoice or final notice ready

How it decides

It moves each invoice up the reminder ladder by days overdue and payment history.

  • Disputed invoices leave the ladder
  • Good payers get softer first step
  • Final notice needs owner approval always

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Reminder ladder steps
  • Wait time between steps
  • Tone
  • Steps that need approval

What keeps you in control

It always asks you first

  • Sending reminders
  • Final notices
  • Sending to collections

Hard limits

  • Never threatens legal action
  • Never adds late fees without approval

It stops when

  • Done: invoice paid
  • Stop: customer disputes; hand to owner

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensInvoice 1043 for 2,800 dollars was 15 days late. The friendly note got no reply, so the payment check failed and seven days later the agent drafted a firmer reminder, which the owner approved. The customer paid 1,400 and asked for terms. The agent paused the ladder and drafted a two-week plan. The owner agreed it.

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