Product Onboarding Friction Agent

When onboarding drop-off rises, the cause is often blamed on the wrong step. This agent runs the approved onboarding tasks using synthetic test journeys. For each failure it chooses probes that separate unclear instructions from broken controls. It first tests whether clearer instructions would help, for example by checking if users follow the text correctly. If they do and still fail, it investigates how the screen behaves. It prepares reproducible evidence, such as steps, screens and session data, for the product team. The agent does not change production or decide research priorities. Edge case: replay shows the submit button is disabled when an optional phone field is empty, so it is a bug, not unclear copy.