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AI agent for director of its

Technology Standard Exception Agent

Every exception decided with evidence, tracked, and reviewed before it expires

Technology Standard Exception Agent: what goes in, what the agent does and what you get

What it does

A local team buys its own project tool, and a year later nobody knows why it exists or what it costs. This agent collects exception requests, then compares each with the technology standard and the existing contracts to see whether a standard tool already does the job. It checks the security of the proposed tool, such as data handling and sign-in options, and the cost against a standard alternative. It drafts an approve or decline recommendation with the evidence and a proposed expiry date for any approval. When the date approaches, it follows up with the owner to renew or retire the exception. The leader decides. Edge case: a request that duplicates a tool the company already pays for, in another region, is routed to that contract first.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueApprovedYes, continueNoNo 1 STARTS WHEN Exception request submitted 2 USES A TOOL Read the request and the stated business need 3 USES A TOOL Search the standards and existing contracts for atool that fits 4 CHECKS THE RESULT Does an existing tool already meet the need? If not: compare the options with the request and notethe gaps. Back to step 2. 5 USES A TOOL Check the vendor's security and data handling 6 DOES Compare costs with a standard alternative 7 DOES Draft an approve or decline recommendation with anexpiry 8 YOU APPROVE IT leader decides 9 USES A TOOL Record the decision and set the review date 10 CHECKS THE RESULT Is any exception within 30 days of expiry? If not: ask the owner to renew with evidence or retirethe tool. Back to step 8. 11 RESULT Exception register entry
Read the steps as a list
  1. Exception request submitted
  2. Read the request and the stated business need
  3. Search the standards and existing contracts for a tool that fits
  4. Does an existing tool already meet the need?If not: compare the options with the request and note the gaps. Back to step 2.
  5. Check the vendor's security and data handling
  6. Compare costs with a standard alternative
  7. Draft an approve or decline recommendation with an expiry
  8. IT leader decidesThe agent waits here for your OK.
  9. Record the decision and set the review date
  10. Is any exception within 30 days of expiry?If not: ask the owner to renew with evidence or retire the tool. Back to step 8.
  11. Exception register entry

How it decides

A request is recommended for approval only if no standard tool meets the need, security checks pass and the cost is justified. Approvals carry an expiry date.

  • Decline when an existing tool covers 80 percent or more of the need
  • Require a security check for any tool holding company data
  • Set approvals to expire after 12 months
  • Route duplicates of regional contracts to the contract owner first

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Overlap level that triggers decline (default 80 percent)
  • Approval length (default 12 months)
  • Security checks required
  • Who receives expiry reminders

What keeps you in control

It always asks you first

  • The approve or decline decision
  • Any renewal of an exception

Hard limits

  • Never signs or cancels contracts
  • Never approves an exception itself

It stops when

  • Done: every request has a recorded decision
  • Stop: the requester cannot explain the business need

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensA regional team asked for a design collaboration tool at $9,600 a year. The agent found the company already held a licence for a similar tool in another region at no extra cost for 20 users. It checked security: the proposed vendor lacked single sign-on. It drafted a decline with a path to the existing licence. The IT director agreed and the team started that week.

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