Transport Billing Documentation Agent

EMS billing can only bill a transport when the patient care report has the right signatures, mileage and, for scheduled transports, a medical necessity form. Crews finish reports in a hurry, and billing finds the gaps weeks later. This agent reviews each closed transport report within hours. It checks for patient or authorized signature, the reason a patient could not sign, loaded mileage, pickup and destination addresses and, for non-emergency transfers, a signed physician certification. It lists missing items per crew and drafts a short fix request. After the crew updates the report, it checks again. Items still missing after 48 hours go to the supervisor. It does not change clinical narrative. Edge case: an unconscious patient with no family present needs the crew's documented reason and a facility representative signature instead.