AI app for operations · no coding needed
Automated Charity Enquiry Inbox
A specialised inbox solution that understands the specific context of non-profit operations and volunteer management.
Made for: Operations managers at small charities
What it does for you
The problem
A shared inbox fills with repetitive questions and spam, causing staff to miss volunteer enquiries and waste time on triage.
What it gives you
Categorised email logs, automated replies for routine queries, and drafted responses for complex queries ready for review.
What you give it
Approved reply templatesemail account credentialsclassification rulesexisting CRM or spreadsheet integration details.
How it works, step by step
- Classify incoming messages by type
- Generate instant replies from approved templates
- Personalise replies with sender details
- Draft complex messages for human review
- Log all interactions in a CRM or spreadsheet
- Flag urgent enquiries for immediate attention
What you see on screen
- Inbox dashboard
- template library
- review queue
Build it yourself with your AI system
Build this app yourself, no coding needed
Start with a quick version you can try in a few minutes. Like it? Then build the full app by copying and pasting our step-by-step instructions: everything is prepared for you.
Sign in to see how to build it yourself
Build a quick version to try, or get the full app pack for Automated Charity Enquiry Inbox with the step-by-step building instructions. You don't need any technical skills: you copy, paste and answer a few questions. Both are included in the membership.
4 Have it built for you days to a few weeks
Rather not do it yourself, or want it fully tailored to your data, your way of working and your brand? Nexibeo builds Automated Charity Enquiry Inbox with you.
What's in the app pack
Included in the Complete AI Training membership.
- The building instructions your AI follows, step by step
- The questions your AI will ask you about your business before it starts
- A clickable demo you can open in your browser, to see how it should work
- A detailed blueprint of the screens, the information it keeps and the checks it runs
Become a member to get the app packAlready a member? Sign in
The files, for the technically curious
- START-HERE.mdHow to build it with your own AI (read first)3 KB
- README.mdOverview and links1 KB
- questions.mdQuestions to answer before you build2 KB
- prompt-cloudflare.mdThe full build prompt, hosted on Cloudflare21 KB
- prompt-vps.mdThe same build on your own server (Docker)21 KB
- spec.jsonData model, API, AI pipeline, acceptance criteria12 KB
- demo/index.htmlThe working demo on sample data199 KB
Questions
Do I need to know how to code?
No. You copy and paste the prompts on this page into ChatGPT or Claude, and the AI does the building. When it asks you something, you answer in your own words.
What does it cost?
The quick version, the app pack and the step-by-step instructions are for members: you pay the membership price, not a price per app (see the plans). Building the full app uses your own ChatGPT or Claude subscription. Putting it online is often cheap or no cost at the start, and your AI tells you before anything costs money.
How long does it take?
The quick version: about two minutes. The real app: an afternoon for a first version you can use, longer if you want every feature.
Can I change it to fit my business?
Yes. Tell your AI what to change in plain words, like “add a column for the price” or “use our logo and colours”. Or have Nexibeo build and customise it for you.
More detailsHow the AI works, safeguards and what to build first
For operations managers at small charities, turn incoming emails into categorised interactions and sent replies, and the problem it addresses is staff burnout caused by overflowing inboxes. The value hypothesis is that routine tasks are automated and no lead is lost; the pilot must establish whether this benefit is real.
Connect email account, define classification rules, upload approved reply templates, review daily draft digest, approve or edit drafts, send approved replies, log interaction history. Start with incoming emails and approved templates and finish with categorised interactions and sent replies.
How the AI works
Use language models to read and classify emails and generate text from templates. A human must review and approve any message involving money or personal data before sending.
Safeguards
Strict rules preventing AI from sending messages without human approval, especially those involving money or personal data, and a manual override for any flagged content.
What to build first
One charity client, one shared email address, handling volunteer enquiries and donation receipts, with manual review of drafts.
What it can connect to
Gmail or Outlook, Google Sheets or Excel, and existing CRM systems.
The screens in detail
Use a central dashboard showing email volume and categories, a template editor for approved replies, and a queue panel for drafts needing human review. Display status flags for urgent items. In this product, the first view is the dashboard, followed by the template library and review queue.
