Certification
Certification in Deploying GoHighLevel Voice & Conversation AI
Become certified in GoHighLevel's Voice & Conversation AI. You'll learn to set up AI employees that qualify leads, respond to calls and chats instantly, and book appointments automatically,keeping any business responsive 24/7.
The exam
Take the certification exam
Multiple-choice questions about the course. Pass with 70% or more and your certificate is issued at once, with a public page and an "Add to LinkedIn" button.
What the exam covers
2 questions from each of the 7 chapters of the course
14 multiple-choice questions, drawn fresh for every attempt. Pass with 70% or more.
- 01Meet your AI Employee1:40
- 02Build your Voice AI agent2:24
- 03Knowledge and call behaviour2:01
- 04Prompt, outbound calls and testing2:29
- 05Conversation AI: create and train your bot2:20
- 06Qualify and book2:14
- 07Go live: channels, fallbacks and follow-ups1:54
The GoHighLevel AI Employee: Voice & Conversation AI Course is a video-based certification that walks you through building AI agents that answer calls, manage chats, and handle follow-ups on autopilot. You'll gain practical skills that boost productivity, give you a competitive edge, and open up higher income potential as more businesses scramble for people who can set this up. If you're tired of losing leads to missed calls and slow responses, this course is your shortcut to building a system that works around the clock.
This certification covers the following topics:
- Voice AI Agent Implementation Deep Dive
- Prerequisites for Voice AI and Agent Creation
- Configuring Actions, Event Triggers, and Knowledge Base
- Call Settings, Transcription, and Voice Configuration
- Outbound Calling Setup and Compliance
- Testing and Fine-Tuning Voice AI Performance
- Conversation AI Agent Implementation
- Training Your Bot: Goals, Personality, and Calendar Setup
- Advanced Actions and Multi-Calendar Appointment Booking
- Deploying AI Agents to Channels
- Real-World Implementation and Fallback Scenarios
- Best Practices and Common Pitfalls to Avoid
Jobs this certification suits
Our AI checked this certification against 500 jobs; these get the most out of it. Each job links to its learning path.