The GoHighLevel AI Employee: Voice & Conversation AI Course is a video-based certification that walks you through building AI agents that answer calls, manage chats, and handle follow-ups on autopilot. You'll gain practical skills that boost productivity, give you a competitive edge, and open up higher income potential as more businesses scramble for people who can set this up. If you're tired of losing leads to missed calls and slow responses, this course is your shortcut to building a system that works around the clock.
This certification covers the following topics:
- Voice AI Agent Implementation Deep Dive
- Prerequisites for Voice AI and Agent Creation
- Configuring Actions, Event Triggers, and Knowledge Base
- Call Settings, Transcription, and Voice Configuration
- Outbound Calling Setup and Compliance
- Testing and Fine-Tuning Voice AI Performance
- Conversation AI Agent Implementation
- Training Your Bot: Goals, Personality, and Calendar Setup
- Advanced Actions and Multi-Calendar Appointment Booking
- Deploying AI Agents to Channels
- Real-World Implementation and Fallback Scenarios
- Best Practices and Common Pitfalls to Avoid













