Complete AI Training
Sign inGet started

Video course · 12 chapters · 79 min · certificate

Build a Voice AI Agent: Vapi and Make.com Automation for Beginners

Build a voice AI receptionist with Vapi and Make.com: a live booking demo, creating an assistant, model latency and cost, the system prompt, knowledge base, tools, tokens, temperature and voice, the Make.com availability and booking workflows and an end-of-call report.

Become a memberAlready a member? Sign in

What you'll learn

  • Create a Vapi voice assistant
  • Balance model latency and cost
  • Write a voice-agent system prompt
  • Connect tools to Make.com scenarios
  • Check availability and book appointments
  • Send end-of-call reports

Chapters

12 chapters · 79:04
  1. 1:09 01Intro Members Introduction to Vapi The voice AI platform.
  2. 3:07 02Demo Members Demo of the AI agent A receptionist booking a call.
  3. 4:01 03Demo Members Full call demo A complete conversation with a restaurant lead.
  4. 3:08 04Setup Members Creating a new assistant Assistant plus Make.com flow.
  5. 3:01 05Config Members Model, latency and cost Choosing a model.
  6. 3:51 06Prompting Members Writing the system prompt First message and behaviour.
  7. 4:16 07Config Members Knowledge base and configuration Adding company knowledge.
  8. 8:27 08Tools Members Creating and connecting tools Functions that call Make.com.
  9. 6:36 09Config Members Tokens, temperature and voice Tuning output and voice.
  10. 21:00 10Make Members Building the Make.com workflow Availability scenario.
  11. 11:22 11Make Members Book appointment tool Second scenario and tool.
  12. 9:06 12Reporting Members End-of-call report Sending call summaries.