Video course · 12 chapters · 79 min · certificate
Build a Voice AI Agent: Vapi and Make.com Automation for Beginners
Build a voice AI receptionist with Vapi and Make.com: a live booking demo, creating an assistant, model latency and cost, the system prompt, knowledge base, tools, tokens, temperature and voice, the Make.com availability and booking workflows and an end-of-call report.
What you'll learn
- Create a Vapi voice assistant
- Balance model latency and cost
- Write a voice-agent system prompt
- Connect tools to Make.com scenarios
- Check availability and book appointments
- Send end-of-call reports
Chapters
12 chapters · 79:04-
1:09
01Intro Free preview
Introduction to Vapi
The voice AI platform.
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3:07
02Demo Members
Demo of the AI agent
A receptionist booking a call.
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4:01
03Demo Members
Full call demo
A complete conversation with a restaurant lead.
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3:08
04Setup Members
Creating a new assistant
Assistant plus Make.com flow.
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3:01
05Config Members
Model, latency and cost
Choosing a model.
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3:51
06Prompting Members
Writing the system prompt
First message and behaviour.
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4:16
07Config Members
Knowledge base and configuration
Adding company knowledge.
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8:27
08Tools Members
Creating and connecting tools
Functions that call Make.com.
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6:36
09Config Members
Tokens, temperature and voice
Tuning output and voice.
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21:00
10Make Members
Building the Make.com workflow
Availability scenario.
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11:22
11Make Members
Book appointment tool
Second scenario and tool.
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9:06
12Reporting Members
End-of-call report
Sending call summaries.
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