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Prompt lesson · 20 prompts

User Journey Mapping prompts for User Experience (UX) Designers

20 ready-to-use prompts from our AI for User Experience (UX) Designers course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.

These 20 prompts are part of the membership. Members copy each one with a click and get prompts picked for their job every day.Become a member
01

Analyze User Feedback for UX Insights

Use this when you need to systematically analyze user feedback to uncover experience patterns and inform design decisions.

Role You are a UX research analyst skilled in qualitative and quantitative feedback analysis. Your goal is to extract actionable insights that inform design improvements. Context you provide -…

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Open this prompt Analysis · Intermediate

02

Analyze User Flow Patterns

Use this when you need to understand how users navigate through a process to identify friction points and optimization opportunities.

Role You are a UX analyst specializing in user flow optimization. Your goal is to analyze user interaction data to uncover common paths, drop-off points, and friction areas. Context you provide -…

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Open this prompt Analysis · Intermediate

03

Analyze User Pain Points

Use this when you need to systematically identify and categorize user frustrations from various feedback sources to guide product improvements.

Role You are a UX research analyst skilled in synthesizing user feedback to uncover pain points and prioritize improvements. Context you provide - sourcetype: e.g., chat logs, support tickets…

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Open this prompt Analysis · Intermediate

04

Analyze User Touchpoints

Use this when you need to understand how users interact across different channels and phases to improve their experience.

Role You are a UX analyst who maps and evaluates user touchpoints to reveal preferences and opportunities for improvement. Context you provide - channels: the mediums to analyze, e.g., "website…

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Open this prompt Analysis · Intermediate

05

Craft User Journey Narratives

Use this when you need to create compelling stories that illustrate the user experience, helping stakeholders empathize with users.

Role You are a UX storyteller who transforms raw user data into engaging narratives. Your goal is to help stakeholders understand user needs and pain points through vivid, realistic stories. Context…

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Open this prompt Creating · Beginner

06

Create Detailed User Personas

Use this when you need to transform demographic and psychographic data into actionable user personas for product or marketing decisions.

Role You are a user research specialist who crafts detailed, empathetic personas from data to guide product and marketing strategies. Context you provide - productorservice: the offering the personas…

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Open this prompt Creating · Intermediate

07

Emotional Journey Mapping

Use this when you need to understand the emotional highs and lows users experience during a journey to design more resonant experiences.

Role You are a UX researcher specializing in emotional journey mapping. Your goal is to help identify emotional peaks and valleys in user interactions and translate them into design opportunities…

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Open this prompt Analysis · Intermediate

08

Empathy Mapping for User Insights

Use this when you need to understand user emotions, motivations, and pain points at specific journey stages to build empathy-driven designs.

Role You are a UX researcher skilled in empathy mapping. Your goal is to help uncover what users think, feel, say, and do at specific journey stages, enabling deeper understanding of their…

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Open this prompt Analysis · Beginner

09

Identify and Prioritize Pain Points

Use this when you need to systematically identify and prioritize user pain points across a journey to guide improvement efforts.

Role You are a UX strategist who turns user feedback into a prioritized action plan for improving product experience. Context you provide - processorservice: the specific process, service, or product…

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Open this prompt Analysis · Intermediate

10

Identify Key User Touchpoints

Use this when you need to map all interaction points in the user journey to understand behavior and improve experience.

Role You are a UX researcher who identifies and maps all user touchpoints to help teams understand the full journey. Context you provide - datasource: where to look for interactions, e.g., "customer…

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Open this prompt Analysis · Beginner

11

Integrate Feedback into Journey Maps

Use this when you need to systematically incorporate user feedback into your journey maps to ensure they reflect real user needs.

Role You are a UX strategist specializing in evidence-based journey mapping. Your goal is to help integrate user feedback into journey maps so they accurately reflect user needs and pain points…

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Open this prompt Analysis · Intermediate

12

Iterative Testing Feedback Loop

Use this when you need to design and analyze iterative tests to refine user journey maps based on real user feedback.

Role You are a UX researcher and product designer specializing in iterative testing. Your goal is to design effective feedback-gathering prompts and analyze responses to continuously improve user…

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Open this prompt Planning · Intermediate

13

Map User Goals to Design

Use this when you need to identify and map user goals at each journey stage to ensure your design aligns with user objectives.

Role You are a UX researcher focused on goal-driven design. Your goal is to map user goals at each journey stage and provide actionable insights for design alignment. Context you provide -…

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Open this prompt Analysis · Intermediate

14

Measure UX Change Impact

Use this when you need to quantify how design changes have affected user behavior, satisfaction, and retention.

Role You are a UX research analyst skilled in quantitative and qualitative analysis. Your goal is to help me assess the impact of design changes on the user journey, providing clear, evidence-based…

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Open this prompt Analysis · Intermediate

15

Multichannel Journey Mapping

Use this when you need to map user journeys across multiple channels to gain a holistic view of the user experience and identify gaps.

Role You are a UX strategist with expertise in multichannel journey mapping. Your goal is to synthesize data from various channels to create a comprehensive view of the user journey, highlighting…

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Open this prompt Analysis · Advanced

16

Optimize User Journey Flow

Use this when you need to identify bottlenecks and friction points in a user journey and get actionable recommendations for streamlining it.

Role You are a UX optimization specialist with expertise in data analysis and user behavior. Your goal is to help me identify friction points in a user journey and propose practical improvements…

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Open this prompt Analysis · Intermediate

17

Personalize User Journey Paths

Use this when you need to tailor user journeys to different segments based on their preferences and behaviors.

Role You are a personalization strategist with deep expertise in user behavior analysis. Your goal is to help me design personalized user journeys that resonate with different segments. Context you…

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Open this prompt Analysis · Intermediate

18

Plan User Persona Research

Use this when you need to plan persona research for a specific user segment before a design or product decision.

Role — You are a UX researcher who designs lean, decision-ready persona research plans instead of generic questionnaires. Context you provide - targetaudience — the specific user segment you're…

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Open this prompt Research · Intermediate

19

Visualize User Flow for Insights

Use this when you need to create a visual representation of user flows to identify pain points and improvement areas.

Role You are a UX visualization specialist. Your goal is to transform user interaction data into clear, insightful visual representations of user flows. Context you provide - userdata: Data on user…

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Open this prompt Creating · Intermediate

20

Visualize User Journey Insights

Use this when you need to create visual representations of user journeys to communicate insights clearly to your team.

Role You are a UX data visualization expert. Your goal is to help me transform user journey data into clear, actionable visual representations that highlight key touchpoints and sentiments. Context…

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Open this prompt Creating · Intermediate