ADP Launches AI Features to Solve HR’s Toughest Challenges and Streamline Payroll, Compliance, and Workforce Management

ADP Introduces AI Tools to Solve Key HR Challenges at Innovation Day 2025

ADP®, a global leader in HR and payroll solutions, revealed new AI-powered features at its Innovation Day 2025 event. These updates to Workforce Now®, ADP Global Payroll®, and ADP Lyric HCM® focus on reducing manual tasks that often slow down HR teams. The goal: prevent payroll errors, speed up analytics, and streamline compliance so HR professionals can focus on strategic priorities.

Sreeni Kutam, president of global product and innovation at ADP, explains, "Every AI feature we build starts with a specific HR problem our clients face daily." Instead of starting with technology, ADP listens to its clients’ challenges and then develops solutions that save time and improve efficiency.

How ADP Assist Tackles HR's Biggest Time Drains

ADP Assist, the company’s AI-enhanced platform, addresses five main areas where HR teams lose time and efficiency:

• Detecting Payroll Anomalies Early: The system automatically spots inconsistencies in payroll data before they become costly errors. Early adopters have saved up to 30 minutes per payroll cycle by catching issues proactively.
• Instant Answers to HR Questions: Users can ask natural language questions and receive immediate, visual insights, reports, and charts. For example, queries about overtime costs turn into actionable data in seconds, all while keeping the user in control.
• Real-Time Workforce Trend Analysis: Drawing from ADP’s vast data across 1.1 million companies worldwide, the AI identifies emerging trends that might not be obvious. This helps HR leaders make faster, informed decisions.
• Staying on Top of Global Compliance: AI keeps track of local and national workplace regulations, offering recommendations that HR teams can review and implement to stay compliant.
• Supporting Employee Development: ADP Learning uses AI to assess individual roles, skills, and career goals, then suggests relevant training opportunities to help employees grow.

Building AI with Clients in Mind

Each new AI feature goes through thorough testing with client feedback before release. ADP’s AI tools are based on decades of payroll and HR data, focusing on real challenges rather than theoretical scenarios. Compliance, transparency, and security are embedded from the start, ensuring privacy and accuracy.

Industry expert Pete A. Tiliakos notes, "ADP’s AI capabilities show how technology can deliver practical value by addressing actual HR problems."

The ADP Assist platform works seamlessly across payroll, time tracking, talent management, benefits, recruitment, analytics, reporting, and compliance. It learns from user interactions and improves over time, all while keeping HR professionals in control of key decisions.

Learn more about ADP’s AI innovations at ADP.com/Assist.

About ADP

With over 75 years of experience, ADP is a trusted global provider of HR and payroll solutions. Serving more than 1.1 million clients in over 140 countries, ADP offers a range of tools from simple solutions for small businesses to integrated platforms for large enterprises. Their focus remains on supporting people and helping businesses run smoothly.