HR in the AI Era: Insights from Trullion’s Global Head of HR
Trullion, an AI-native company specializing in accounting technology, shares its approach to integrating AI within its HR function while emphasizing the importance of preserving the human element. Founded in 2019 and headquartered in Tel Aviv, the company has 95 employees and has raised $30 million in funding to date. Ganit Dekel, Global Head of HR, discusses how AI influences hiring, employee productivity, and internal processes.
Balancing AI Integration with Human Judgment
At Trullion, AI is a foundation, not a new addition. The company continuously reassesses how AI shapes roles, hiring priorities, and workflows. Dekel highlights that HR’s role is twofold:
- Driving AI adoption and monitoring its impacts on productivity and security.
- Preserving critical thinking, creativity, and human judgment to ensure technology serves the people, not the other way around.
They focus on redefining hiring profiles to match evolving skill sets and emphasize that human connection remains central to HR processes.
AI's Impact on Company Operations and HR
When asked about the degree of disruption AI has caused, Dekel rates it a low 1 out of 10. This reflects a thoughtful integration where AI supports rather than replaces human work.
Two perspectives shape this view:
- Employee productivity: AI tools enhance daily workflows and help employees focus on strategic tasks.
- HR function transformation: AI streamlines talent sourcing, policy management, and operational efficiency, while maintaining relationship-building and authentic communication.
AI Tools in Recruitment and Employee Management
Trullion uses AI-powered sourcing tools linked with platforms like LinkedIn and Comeet to target talent more accurately. They also rely on AI for analyzing performance data, conducting engagement surveys, and benchmarking compensation. AI assistants aid in policy drafting and internal workflows, but all outputs undergo human review to maintain quality and authenticity.
AI Enhancing Roles, Not Replacing Them
Currently, AI does not replace any roles at Trullion. Instead, it automates repetitive tasks, freeing employees to focus on higher-value activities. This approach expands the scope of roles, particularly in HR, finance, and customer success, where AI acts as a support tool rather than a substitute for human labor.
Key Challenges Facing HR Today
- Adapting roles and skillsets: With AI integration, HR is tasked with redefining roles, training employees, and encouraging continuous learning while maintaining a culture of creativity and human judgment.
- Employee well-being amid uncertainty: The ongoing security situation in Israel affects employees emotionally and logistically, demanding flexibility, stability, and strong communication from HR.
Impact of the Security Situation on Workforce
The recent conflict in Israel has had a significant effect on Trullion’s workforce. Some employees have been called to reserve duty, while others face personal challenges. Dekel’s own experience serving in duty deepened her understanding of the support employees require, including mental health resources and flexible work arrangements.
Additionally, coordinating collaboration between leaders and contributors across regions has become more difficult, highlighting the importance of in-person connection for the company’s global teams.
Workforce Adjustments in Response to AI Adoption
Trullion has not reduced headcount due to AI but has seen shifts in responsibilities. Automation of routine tasks has opened capacity for strategic activities, prompting internal discussions on upskilling and role mobility. AI fluency is now a key skill in hiring and employee development.
Global Market Uncertainty and Workforce Planning
Amid global uncertainty, Trullion has slowed its growth pace, focusing on roles with direct business impact. The company remains stable in Israel, is selectively expanding in the US and London, and maintains flexibility in other regions depending on conditions.
Looking Ahead: Workforce Growth in 2025–2026
Trullion expects moderate headcount growth focused on strategic roles supporting AI development, product innovation, and global expansion. Growth will be deliberate, aligned with business needs, and mindful of market conditions.
For HR professionals adapting to AI’s evolving role, this case underscores the importance of balancing technology adoption with human skills and well-being. Building AI fluency, supporting continuous learning, and maintaining authentic communication are key strategies for success.
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