Saumya Khati, CHRO at Shiprocket, on Building a Human-Centric, AI-Ready Workforce
Why a Human-Centric Approach Matters
As AI tools become a bigger part of the workplace, HR leaders must focus on people first. This means recognizing employee needs and goals while using AI to support their work, not replace them. Building a culture of trust and transparency is key to making this shift successful.
Practical Strategies for HR Transformation
To prepare employees for AI integration, HR should focus on reskilling and upskilling programs. Clear career paths must be created so employees can grow alongside evolving technologies. This approach helps retain talent and keeps the workforce adaptable.
Building Trust Around AI
Trust plays a crucial role when introducing AI systems. HR teams should involve employees in open conversations about how AI will be used, addressing concerns and explaining benefits. This builds confidence and encourages a positive outlook on AI’s role in improving productivity.
Final Thoughts
Companies like Shiprocket show that balancing innovation with human values is essential. Focusing on trust and career durability helps create an engaged workforce ready for the future.
For HR professionals looking to enhance their understanding of AI and workforce strategies, exploring relevant AI courses can provide valuable insights and skills.
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