Casepoint Launches AI-Powered FOIA Platform to Cut Agency Backlogs
Federal agencies handling Freedom of Information Act requests now have access to purpose-built AI assistants designed to reduce processing backlogs and speed up public record access. Casepoint announced the upgrade to its FOIA platform on May 19, adding three AI tools that handle the initial intake work that typically consumes the most staff time.
The new assistants guide requesters to records already published in reading rooms, help draft clearer requests, and automatically flag duplicate submissions and potential bot activity. The goal is straightforward: reduce unnecessary work before it enters the formal FOIA process.
What the New Tools Do
The AI Reading Room Assistant directs people to publicly available documents before they file formal requests. This alone can eliminate administrative overhead for agencies processing thousands of submissions annually.
The Request Writing Assistant (patent pending) helps requesters craft more specific queries. Clearer requests mean faster processing - FOIA staff spend less time clarifying what someone actually needs.
The Intake Assistant sorts incoming requests by completeness, similarity, and legitimacy. It identifies duplicates and potential automated submissions, allowing staff to prioritize genuine requests.
Platform Scope and Security
The platform covers the full FOIA lifecycle: intake, collaboration, document review, redaction, and final production. It includes built-in eDiscovery capabilities, meaning agencies can handle FOIA and litigation document review in one system rather than juggling separate tools.
Casepoint holds the highest federal security certifications: FedRAMP High, DOD Impact Level 5, and DOD Impact Level 6. Only six cloud providers worldwide have IL6 authorization - Casepoint joins Amazon, Google, Microsoft, Oracle, and Palantir in that group.
The platform integrates with systems agencies already use: Login.gov, FOIA.gov, Microsoft 365, Teams, Google, Slack, Box, and Dropbox. An integration with ID.me is coming later this quarter.
The Problem It Addresses
FOIA requests to federal agencies have grown steadily. Staffing levels have not. Agencies face pressure to meet statutory response deadlines while managing rising backlogs and limited budgets.
Pete Feinberg, Chief Product Officer at Casepoint, said: "FOIA teams need technology that keeps pace with rising demand while maintaining control, consistency, and iron-clad security."
Casepoint serves over 150 federal civilian, defense, and state/local government customers. The company has 30 years of FOIA operations experience, which shaped how it built these new features.
The enhanced platform is available now. For government agencies managing FOIA workflows, the AI assistants represent a concrete way to handle volume without adding staff - a practical constraint most offices face.
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