Cellulant Names Anthony Hernandez as COO to Overhaul Payment Operations
Cellulant, Africa's payment technology company, appointed Anthony Hernandez as Chief Operating Officer to rebuild its operational infrastructure and advance automation across customer-facing processes.
Hernandez will oversee end-to-end customer operations-from onboarding and transactions to customer growth-while implementing data-driven systems for real-time visibility into fund status and settlements. His mandate includes strengthening compliance and risk frameworks across regulated markets.
The move reflects Cellulant's strategy to scale reliably. The company connects enterprises across Africa to hundreds of payment methods through a single API, but growth has exposed gaps in operational consistency and customer visibility.
What Hernandez Brings
Hernandez spent 25 years in financial services, fintech, and industrial sectors. He held senior roles at GE Capital, Xapo Bank, and Demica (now part of FIS), where he led digital transformations and built operating teams managing assets in the tens of billions.
His track record centers on building operating models in regulated, fast-growing environments-directly applicable to Cellulant's expansion across multiple African markets.
The Operational Shift
Cellulant plans to move from manual processes to automated, data-driven operations. The company will deliver real-time settlement visibility, transaction monitoring for compliance, and performance insights to help customers optimize their own operations.
Peter O'Toole, Cellulant's CEO, framed the appointment around trust. "In payments today, trust is the real currency, and operational excellence is what earns it," he said. The company is intentionally embedding operational discipline as it deepens its market presence.
Hernandez described the focus plainly: "Payment flexibility starts with access to the right options and is grown by how reliably those options work in practice." His priority is ensuring customers experience "simple, reliable and frictionless payment experiences every time."
For operations professionals managing payment or fintech infrastructure, this appointment signals how companies at scale address the gap between growing transaction volume and operational visibility. Cellulant's shift toward automated frameworks and real-time data access reflects a broader industry move toward operational transparency as a competitive requirement.
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