Chicago Cubs Partner with RingCentral for Cloud-Based Business Communications
RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, has been named the official cloud-based business communications partner of the Chicago Cubs. This collaboration aims to transform how the organization interacts with fans and improves internal employee collaboration.
Fans attending games at Wrigley Field will now see RingCentral’s branding featured prominently on the iconic Marquee and in the Cubs bullpen, reflecting the new partnership.
Enhancing Fan Engagement and Internal Collaboration
Akshay Srivastava, Executive Vice President & GM of Go-to-Market at RingCentral, emphasized the Cubs' passionate fan base and how the AI-driven communications platform will streamline both external and internal communications. This will help make every interaction more meaningful for fans and employees alike.
With nearly 3 million fans visiting Wrigley Field annually, the Cubs needed a communications solution that matched their scale. RingCentral’s suite of solutions—including RingEXⓇ for internal collaboration, RingCXⓇ and RingSenseⓇ for AI-powered customer service insights—addresses these needs efficiently.
The integration with Microsoft Teams further enhances communication by ensuring faster response times, reliable calls, and an improved fan experience, all hosted on a secure cloud platform.
What This Means for the Cubs Organization
Steve Inman, Cubs Vice President of Technology, highlighted the partnership’s role in maintaining focus on exceptional gameday experiences. RingCentral’s technology supports the organization in meeting the evolving demands of the sports industry.
Joe Rittenhouse, Co-CEO of Converged Technology Professionals, shared how the transition from an on-premise system to RingCentral’s cloud platform was a strategic move. This change delivers the reliability, scalability, and AI tools required by professional sports organizations.
About RingCentral
RingCentral is a global provider of AI-powered business communications solutions, including contact center, conversational intelligence, video, and hybrid event tools. The company helps businesses improve customer and employee interactions through conversation intelligence, leading to better business outcomes.
With decades of experience in secure cloud communications, RingCentral serves hundreds of thousands of customers worldwide. To learn more, visit ringcentral.com.
About Chicago Cubs
The Chicago Cubs, a founding member of Major League Baseball’s National League since 1876, have won 17 National League pennants and were the first team to win back-to-back World Series titles in 1907 and 1908. Their 2016 World Series win ended a 108-year championship drought.
Wrigley Field, known for its ivy-covered outfield walls and hand-operated scoreboard, has been home to the Cubs since 1916 and is the second oldest ballpark in the league. Since 2009, the Ricketts family has owned the Cubs, focusing on winning the World Series, creating the best guest experience, and being a good neighbor.
For more information about the Cubs, visit cubs.com.
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