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Costco's digital investments drive $470 million in e-commerce sales from personalized recommendations

Costco's personalized product recommendations generated $470 million in e-commerce sales last quarter, while app visits jumped 63%. The retailer's digital growth is outpacing Walmart and Target on several key metrics.

2 min read
Sales

Costco's Digital Push Drives Sales Growth Faster Than Peers

Costco's digital investments are paying off. Personalized product recommendations generated more than $470 million in e-commerce sales during the second quarter of fiscal 2026, with modernized product pages and targeted marketing driving incremental growth across the retailer's online platforms.

The numbers show where members are spending time. App visits jumped 63% while e-commerce site traffic rose 32%, signaling stronger digital engagement beyond the warehouse.

Same-day delivery through Instacart, Uber Eats and DoorDash is growing faster than Costco's broader digital business, reflecting consumer demand for convenience. Inside warehouses, the company is rolling out employee pre-scan technology, mobile wallet enhancements and pharmacy pay-ahead services to speed checkout and handle higher volumes.

How Costco Stacks Up Against Walmart and Target

Walmart reported 26% global e-commerce growth in its first quarter of fiscal 2027, driven by store-fulfilled delivery and marketplace expansion. The retailer's AI shopping assistant, Sparky, more than doubled its weekly active users sequentially. Walmart Connect advertising revenues climbed 44%.

Target reported digital comparable sales growth of 8.9% in its first quarter of fiscal 2026, with same-day delivery up more than 27% through its Target Circle 360 membership program. Non-merchandise revenues rose nearly 25%, supported by advertising and marketplace sales.

Costco shares have gained 4.2% over the past three months, outpacing the broader retail industry's 2.2% growth.

The Valuation Question

Costco trades at a forward 12-month price-to-earnings ratio of 47.07, well above the industry average of 32.45. Investors tolerate the premium because of the company's consistent sales growth, strong membership retention and expanding digital capabilities.

Analysts expect Costco's current fiscal year sales to grow 9.1% and earnings per share to rise 13%. For next fiscal year, consensus estimates point to 7.6% sales growth and 10.2% earnings growth.

The company carries a Zacks Rank #3 (Hold) rating.

What This Means for Sales Teams

Costco's strategy offers a playbook for sales professionals: personalization drives revenue. The $470 million from recommendation carousels shows that meeting customers where they are-with relevant products-converts traffic into sales.

For AI for Sales professionals, Costco's approach demonstrates how data-driven personalization and omnichannel engagement compound growth. The company isn't just selling products; it's using AI for Marketing to increase shopping frequency and membership value across both digital and physical channels.

The expansion of same-day delivery and faster checkout technologies also signals where customer expectations are heading-convenience is no longer a differentiator, it's table stakes.

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