Duck Creek Technologies acquired Send Technology Solutions Ltd., an AI-native underwriting orchestration platform, on July 7, 2026, creating what the companies describe as the insurance industry's first agentic underwriting-to-core platform for commercial, specialty, and complex risk markets. The deal combines Duck Creek's core policy administration with Send's underwriting technology to connect submission intake, risk assessment, pricing, policy issuance, and portfolio monitoring in a single AI-powered workflow.
Send supports more than $26 billion in gross written premium through its platform, serving commercial insurers, specialty carriers, reinsurers, MGAs, and delegated authority businesses. Duck Creek serves hundreds of P&C insurers globally, including more than half of the world's top 20 carriers. The acquisition highlights the growing role of AI for Insurance in transforming underwriting workflows.
According to the companies, Send's platform has helped insurers reduce time-to-quote by as much as sevenfold and cut product launch times by up to 65%.
"Underwriting has become one of the most critical priorities for insurers as they look to improve profitability, manage increasingly complex risks, and compete with greater speed and precision," said Hardeep Gulati, Chief Executive Officer of Duck Creek. "By bringing Send into Duck Creek, we are combining core insurance operations and underwriting orchestration in a trusted agentic AI experience that connects systems of record, decision intelligence, workflows, and action."
Building on Duck Creek's agentic AI strategy
The acquisition expands Duck Creek's recently launched Agentic AI Platform and Agentic Underwriting Workbench, extending AI-enabled automation and governance across underwriting operations. Send will continue to operate as a standalone underwriting orchestration platform compatible with multiple core insurance systems while benefiting from deeper integration with Duck Creek's Intelligent Insurance Cloud. Send co-founder and CEO Andy Moss will remain with the company as General Manager of Underwriting. Financial terms of the transaction were not disclosed.
Why this matters for insurance professionals
For underwriters and insurance operations leaders, the combination of core policy administration and AI-driven orchestration means fewer manual handoffs between submission, quote, and bind. The reported sevenfold reduction in time-to-quote and 65% faster product launches point to direct efficiency gains that could reshape competitive dynamics in commercial and specialty lines.
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