EventsAir Launches AI Assistants for Real-Time Event Management
EventsAir has released Air Intelligence, a suite of conversational assistants built into its event management platform. The launch targets two audiences: event delegates and the planners running conferences and large gatherings.
The package includes an Attendee Assistant that acts as an in-app guide for delegates and a Content Assistant for event communications. A third tool, the Planner Assistant, remains in development but promises to let event professionals query their full dataset using natural language-from registrations and revenue through to session engagement and attendee behavior.
What Planners Get
The Planner Assistant is the centerpiece. It answers questions about event data instantly, surfacing insights while the event is still running. This addresses a practical problem: event professionals typically need to navigate multiple reports and dashboards to understand what's happening in real time.
EventsAir CEO Paul Trappett framed the release as a shift in how event software works. "For too long, event professionals have had to work around systems, rather than with them," he said. The company describes the assistants as moving toward agent-like capabilities-meaning they could eventually take actions on a planner's behalf, not just answer questions.
The Broader Context
EventsAir's positioning echoes a common claim in the AI market: that this is a first-of-its-kind offering. Similar conversational tools exist across event tech and other industries, though few event platforms have built this functionality directly into their core offering.
The practical value depends on execution. Event planners need answers they can trust during a live event. Accuracy and context matter more than speed alone.
Learn more about AI for Hospitality & Events and how conversational AI is reshaping customer support across industries.
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