Global Study on AI & Automation in Hospitality – What’s Your Take?
h2c is running a global survey to find out how hotel chains are integrating AI and automation into their operations. If you work in hospitality, your input can provide valuable insight into current practices, challenges, and future plans within the industry.
Thanks to everyone who has already participated! To give more hotel teams the chance to join and to extend our outreach, the survey deadline is now June 17, 2025. Your perspective will contribute to creating industry benchmarks that reflect real-world experiences.
The survey is simple, mobile-friendly, and requires no technical background or AI expertise. It takes about 20 minutes to complete.
Why Participate?
As a thank-you, all participants will receive an exclusive Executive Summary of the findings. This report will include in-depth insights not available in the public release and will be shared in October 2025.
Complete the survey or if you prefer, you can share your thoughts in a brief interview by scheduling a convenient time. All responses are confidential and will only be reported in aggregate form. No individual data will be shared with sponsors or third parties.
Study Sponsors
- Access Hospitality
- Apaleo
- Blastness
- Cendyn
- Cloudbeds
- dailypoint
- IDeaS
- Ireckonu
- Planet
- Profitroom
- RobosizeME
- Sabre Hospitality
- SuitePad
- Zucchetti
About h2c
Since 2001, h2c has supported the hospitality industry with technology-focused services, including system specifications, RFP processes, consulting, and project management. The company regularly conducts market research on hotel management systems, technology trends, and industry challenges.
h2c’s goal is to help hospitality professionals create clear strategies that respond to the demands of today’s market.
Your membership also unlocks:
