Hanoi and CMC Corporation signed a five-year agreement on June 26, 2026, to build digital government infrastructure and deploy AI across city services. The partnership outlines specific projects for urban AI cameras and administrative virtual assistants, marking a shift from broad policy goals to funded implementation.
AI for urban governance
The agreement prioritizes AI applications in city management and public services. Hanoi and CMC will pilot an AI camera ecosystem and a unified video analytics platform for traffic and public security across five to 10 communes. The system relies on domestic technology to maintain data sovereignty.
CMC will also build a public administrative virtual assistant using generative AI. Integrated with the C-AI Legal system, the tool will help citizens access online services and assist officials in searching legal documents. The government plans to test this model in three to five administrative units later in 2026.
Infrastructure and talent development
The partnership includes plans for a centralized digital technology zone. This area will combine data centers, cloud infrastructure, and research institutes to build a large-scale AI and data ecosystem. CMC will also develop an education and research complex focused on AI and semiconductors through CMC University.
To support these infrastructure goals, CMC will run training programs for civil servants, small businesses, and citizens. The partnership requires these groups to build new skills in AI for Government operations. Municipal leaders directing these digital shifts can apply structured frameworks, such as those found in an AI for Policy Makers Learning Path, to manage public sector transitions.
Le Thanh Son, executive vice president of CMC, signed additional agreements to back technology startups and strengthen investment links with Japanese partners in AI and semiconductor sectors.
Moving from policy to execution
Nguyen Trung Chinh, chairman of CMC, emphasized that the agreement moves beyond broad frameworks to outline clear implementation roadmaps. Both sides will share specific project timelines to ensure execution.
"We expect the cooperation commitments to be quickly translated into action programs and concrete projects," Chinh said. "This pioneering approach helps remove implementation bottlenecks while creating momentum for enterprises to invest more boldly in the research and development of Make in Vietnam technology products that support the country's development."
Why this matters for government professionals
Municipal IT and policy directors should track how Hanoi structures its pilot programs for AI cameras and administrative assistants. The phased rollout across specific communes provides a measurable template for testing domestic AI tools in public services before scaling citywide.
Your membership also unlocks:
