ISU System Launches Lee Soo Chatbot, HR AI Package, and Integrated Platform to Boost Enterprise Productivity

ISU System Introduces Three Practical AI Solutions HR Can Put to Work Now

ISU System announced three AI-driven tools built to lift productivity and sharpen decision quality: an AI secretary chatbot, an HR-focused AI package, and an integrated platform that lets teams run AI without deep technical support. The focus is simple-automate repetitive busywork, improve accuracy, and give HR the clarity to act faster.

AI Secretary: "Lee Soo Chatbot"

This chatbot handles 24/7 Q&A for candidate inquiries, in-house regulations, and general customer questions. It uses Retrieval-Augmented Generation (RAG) to ground answers in your internal data and improves over time through self-learning. The result: fewer tickets for admins and recruiters, and more focus for HR on interviews, coaching, and strategic work.

• Deflect FAQs from applicants (process, timelines, job details).
• Instant policy answers for employees (leave, benefits, conduct).
• Consistent responses that reflect your latest documents.

Learn how RAG anchors chatbot answers in your own knowledge base: IBM: What is RAG?

"Lee Soo HR AI Package": Better Matching, Clearer Skills Data

This HR-specific solution supports talent recommendations, strengths/weaknesses analysis, tailored training suggestions, and real-time EIS reporting. It's built for lean teams that need precision without extra headcount, especially in small and mid-sized companies. With data-backed insights, HR can shortlist faster and prioritize development that moves the needle.

• Candidate shortlists based on role criteria and proven indicators.
• Skills gap mapping at the team and individual level.
• Training recommendations that match current and future needs.
• Live management dashboards for hiring, attrition, and performance signals.

Integrated AI Platform: Run AI Without an AI Team

The platform lets non-specialists launch and manage AI with less friction. It includes an operations dashboard for chatbot performance, data management aligned to your org structure, and tools to correct inaccurate answers. Expect lower initial setup time and cost, plus smoother collaboration across HR, IT, and business units.

• Central view of AI usage, content sources, and quality metrics.
• Simple controls to update data and improve responses.
• Shared access that keeps HR, Legal, and IT on the same page.

What This Means for HR

Routine tasks move off your plate; decisions get cleaner. Start with the highest-impact use cases-candidate FAQs, policy Q&A, and skills mapping-and track a few core metrics: time-to-hire, ticket deflection rate, and first-response time. Make sure your data sources are clean and versioned, and set a review cadence to keep answers current.

• Audit your FAQs, policy docs, and job criteria; fix gaps before deployment.
• Pilot with recruiting first, then expand to L&D and HR operations.
• Set guardrails for privacy and access; log all AI-assisted decisions.

Roadmap

ISU System plans to extend recruiting features with an enterprise LLM portal and resume analysis, moving toward coverage of the full HR process. Ongoing R&D will continue to refine accuracy, workflows, and reporting.

If your team is building AI skills for HR roles, explore practical learning paths here: Complete AI Training: Courses by Job