Jobber Unveils AI Receptionist to Help Home Service Businesses Capture More Leads and Reclaim Time

Jobber Launches AI-Powered Receptionist to Support Home Service Businesses

Jobber, a leading home service software provider based in Toronto, has introduced Receptionist, a virtual assistant powered by AI that handles calls and texts for busy service professionals. This tool ensures that businesses never miss important customer interactions, offering 24/7 support through calls or texts.

For customer support teams in home service industries, fast response times are critical. Studies indicate that 96% of consumers consider response speed a key factor in their purchasing decisions. Receptionist answers this need by providing immediate, professional customer engagement without requiring service pros to be constantly available by phone.

What Receptionist Brings to the Table

• Flexible availability: Businesses can activate or deactivate Receptionist as needed. Call forwarding settings allow the assistant to answer only during specific hours or after a set number of rings.
• No training needed: Receptionist integrates seamlessly using existing Jobber account settings and request forms, eliminating complex setup.
• Customizable interactions: Service pros can personalize greetings and define how inquiries should be managed to reflect their unique business style.
• Conversation logging: Every customer interaction is logged, with access to transcripts, summaries, and recordings for review and quality control.

Since its launch, Receptionist has managed over 200,000 conversations, helping businesses capture more leads and book more jobs while freeing up valuable time for service professionals.

By automating routine communications, Receptionist allows customer support teams to maintain responsiveness and professionalism without the constant pressure of answering every call. This technology supports a smoother customer experience and helps businesses grow by ensuring no inquiry goes unanswered.

For those interested in expanding their AI and automation skills in customer support roles, resources like Complete AI Training’s automation courses offer practical learning paths to stay ahead in this evolving field.