Josys AI: Simplifying SaaS Governance for Growing Organisations
Josys has introduced Josys AI, a new set of AI-powered tools designed to streamline SaaS operations management. This launch addresses common IT challenges such as fragmented access control, the rise of non-human identities, and inefficient license management—issues that frequently increase administrative burdens as companies scale their SaaS usage.
Integrated AI Tools Across SaaS Management
Josys AI is seamlessly embedded within the existing Josys SaaS management platform. Enhancements to the Discovery Engine and User Graph provide a unified experience across various IT processes. An AI action button within the navigation offers context-sensitive workflows linked to the specific platform section an administrator is viewing—be it user profiles, applications, or devices.
Smarter Access Policy Management
A key feature is Josys AI’s ability to define and enforce access policies by analyzing usage patterns according to role and department. The system detects irregularities like unauthorized access or unexpected permission escalations, and can automatically block access, suggest manual steps, or initiate approval workflows. This constant monitoring helps tighten security and reduces risks related to uncontrolled privilege assignments.
Managing Human and Non-Human Identities
With the rise of multi-cloud setups, SaaS deployments, and AI workloads, managing system-to-system access and bot accounts has become more complex. Josys AI automatically classifies identities, assigns confidence scores, and prioritizes those needing further review. It also detects and removes duplicate identities across an organisation’s SaaS portfolio, simplifying identity governance.
Automating Financial Oversight
Josys AI enhances contract management by extracting key information like license counts and renewal dates from SaaS agreements. This data is consolidated within each application’s profile, giving IT teams clear visibility into renewals and license usage. This enables more proactive vendor negotiations and budget planning.
Future Features: Agentic Ticket Resolution
Josys plans to add automated ticket resolution through specialised IT service agents compatible with platforms like Atlassian and ServiceNow. This will enable automated handling of SaaS-related tickets, reducing manual IT involvement and speeding up issue resolution.
CEO Yasukane Matsumoto summarized the launch: “With Josys AI, we're reimagining what SaaS management can be—intelligent, proactive, and deeply integrated into workflow automation. This launch marks a new era of operational control and security for companies managing increasingly complex SaaS ecosystems.”
For managers seeking to improve SaaS governance and reduce IT workload, Josys AI offers a practical, integrated solution that supports both security and efficiency in SaaS operations.
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