Legrand | AV expands its Xyte partnership to connect more products, tighten feedback loops, and prep for AI-ready operations
Legrand | AV is extending its enterprise engagement with Xyte, bringing more of its portfolio onto Xyte's cloud device platform. Building on Middle Atlantic power products already connected to the cloud, additional lines - Vaddio, Luxul, Da-Lite, and C2G - are slated to join in 2026.
For product teams, this move means richer telemetry across categories, faster service iteration, and new commercial levers. The end goal: higher reliability, less downtime, and clearer insight into what customers actually use.
What's new
- Real-time device data and reporting across more Legrand | AV brands.
- Predictive maintenance and automated service workflows to cut response times.
- Enhanced analytics for usage patterns, fleet health, and lifecycle trends.
- Cloud-enabled feature releases and options that support subscription models.
Why this matters for product development
Telemetry isn't just ops data; it's a product feedback loop you can ship on. With more devices connected, teams can measure performance in the field, prioritize fixes by impact, and validate roadmap bets with evidence.
- Instrument the product experience: track install success, uptime, error rates, and feature adoption at the device and fleet level.
- Shorten the gap between issue detection and resolution with automated workflows and remote actions.
- Treat firmware and feature flags like software: staged rollouts, rollbacks, and A/B tests tied to customer outcomes.
- Create clear upgrade paths: premium features, capacity tiers, and service bundles informed by real usage.
Channel and service impact
Resellers and integrators get more predictable service windows and a path to recurring revenue with proactive monitoring. That reduces interruption risk for end users and extends device lifespans through earlier intervention.
Leadership perspective
"Legrand has always been focused on delivering innovative technologies that connect people and spaces," said Pam Hoppel, President of Legrand | AV. "Cloud partners like Xyte enable us to bridge the gap between product innovation and customer experience. Data insights help us improve service levels and uptime for our dealers and end users."
"Legrand's expanded adoption of Xyte reflects a shared vision for a connected, intelligent, and data-driven AV ecosystem," said Omer Brookstein, CEO and Co-Founder of Xyte. "Together, we're turning Legrand's portfolio into a cloud-enabled, AI-ready environment that delivers measurable value to customers, integrators, and resellers worldwide."
What to do next (for product teams)
- Define a cross-brand telemetry model: consistent events, properties, and IDs that map to customer value and service outcomes.
- Pick the KPIs that matter: time-to-detect, time-to-resolve, uptime, mean cycles between incidents, install success, feature adoption, SLA adherence.
- Design for remote ops: OTA updates, config management, safe rollbacks, and audit trails.
- Pilot on one product line, then scale: prove value with reduced RMAs and faster MTTR before wider rollout.
- Align legal and security: data retention, consent, and tenant isolation by customer and channel.
- Package value: usage-based tiers, premium analytics, and managed services that partners can resell.
Timeline and scope
Middle Atlantic power products are already connected. Vaddio, Luxul, Da-Lite, and C2G are planned to join the Xyte platform in 2026, moving Legrand | AV closer to a unified, cloud-connected stack across key categories.
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