LGI Healthcare Solutions expands AI program to bring ambient AI into Quebec's care settings
Quebec City - LGI Healthcare Solutions is scaling its AI Integration Program to embed ambient AI across its product suite and accelerate practical innovation in the province's health network. The company is pairing in-house AI development with local partnerships to boost documentation speed, reduce administrative load, and improve data access where clinicians work.
Two Quebec innovators are joining as founding partners: MEDFAR and Plume IA. Their ambient AI tools convert clinical conversations into structured, high-quality notes using customizable templates, helping clinicians spend less time typing and more time with patients.
LGI will integrate these capabilities into core platforms such as its Emergency Department Information Systems and Electronic Document Management. The approach keeps AI close to clinical workflows while respecting Quebec's standards for data sovereignty and information security.
Why this matters for care teams
- Fewer clicks, faster notes: ambient AI captures visits and generates structured documentation clinicians can review and approve.
- Better flow in acute and ambulatory care: real-time notes support triage, discharge summaries, and continuity across teams.
- Interoperability by design: embedding AI within LGI systems helps keep data consistent across the network.
- Privacy-first: solutions are built with local hosting and governance aligned to Quebec requirements.
What MEDFAR and Plume IA bring
- MEDFAR CareWay: an AI clinical documentation assistant that analyzes consultations and produces high-quality notes using customizable templates. Reported efficiency gains reach up to 60% for providers.
- Plume IA: an AI-powered documentation platform that captures consultations and turns them into practice-specific notes, freeing up time for direct patient care.
LGI's approach: build and partner
LGI is advancing its own AI features while teaming up with trusted Quebec vendors to move quickly and responsibly. The strategy is simple: embed AI into everyday tools clinicians already use, reduce implementation risk, and keep data governed locally.
Leaders from all three organizations emphasize the same outcome: AI that helps clinicians document faster, keep focus on patients, and improve the quality and availability of clinical data across the network.
Implementation notes for CIOs and clinic managers
- Start with clear use cases: visit notes, triage notes, consult summaries, discharge instructions.
- Pick pilot sites with high documentation load (ED, primary care, ambulatory specialty clinics).
- Plan integration with EDIS, EMR, and EDM so generated notes land in the right place with the right structure.
- Address privacy early: data residency, encryption, audit logs, and consent messaging.
- Train for review workflows: clinicians should verify and finalize AI-generated notes within existing processes.
- Measure outcomes: time-to-note completion, time-per-visit, note completeness, clinician satisfaction, and impact on throughput.
About LGI Healthcare Solutions
LGI Healthcare Solutions provides software that supports clinical, administrative, and logistical operations across Quebec and abroad. Backed by Investissement Québec and drawing on more than 40 years of experience, LGI focuses on reliable, locally supported technologies that advance digital health.
About MEDFAR
Founded in 2010, MEDFAR helped pioneer fully web-based EMR in Canada with MYLE (Make Your Life Easy) and now offers the AI clinical documentation assistant CareWay. MEDFAR supports over 15,000 healthcare professionals and facilitates 25 million appointments annually across North America, with support from Investissement Québec.
About Plume IA
Plume IA is a Quebec-based AI company focused on medical transcription and clinical documentation. Built by Quebec physicians, its platform simplifies note-taking, improves accuracy, and keeps data secure on local infrastructure.
Media
For media inquiries: marketing@lgisolutions.com
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