A New Era of AI-Driven Information Management
OpenText introduces Cloud Editions (CE) 25.3, a significant update that equips organizations to improve efficiency, accelerate operations, and enhance security through AI, cloud, and cybersecurity innovations. As companies push forward with digital transformation, this release offers practical tools that streamline workflows and protect sensitive information.
Business AI Innovations
MyAviator: Personal Digital Worker for Knowledge Teams
MyAviator is an AI-powered assistant designed specifically for enterprise use. It helps knowledge workers search, summarize, and transform various content types securely within a personal workspace. Unlike generic AI tools, it maintains enterprise-grade security, supports multiple languages, and integrates seamlessly with OpenText platforms—making it easier to create reports, podcasts, or other actionable documents.
DevOps Aviator + GitHub Copilot: Compliance-Friendly AI for Software Delivery
This integration supports developers working in regulated industries by automating documentation, test creation, and task management through natural language prompts. It balances speed and agility with governance and traceability, ensuring compliance without sacrificing productivity.
Business Clouds Enhancements
OpenText Core Communications: Simplified SaaS for Customer Engagement
Core Communications is OpenText's first multi-tenant SaaS platform for customer communications management (CCM). It enables business users to create personalized, compliant communications across channels without heavy IT involvement. Features include built-in generative AI, guided onboarding, and omni-channel delivery to improve customer experience efficiently.
OpenText Core Content: Secure, AI-Driven Content Management
Updates to Core Content include zero-downtime patching, advanced workflow automation, and a revamped user interface. The platform now integrates AI capabilities such as Amazon Nova and intelligent document capture tools, boosting productivity and insight extraction. It also achieved Premium Qualification for SAP S/4HANA Public Cloud, helping mid-sized businesses manage documents and workflows within SAP smoothly.
Additional Key Innovations
- Core Content + SAP S/4HANA Public Cloud: Offers a cloud-first content collaboration and automation platform integrated into SAP’s familiar interface. It supports critical business processes like order-to-cash and procure-to-pay.
- Core TDR with Content Management: Combines AI-driven behavioral analytics with content management to detect insider threats and anomalous behavior, reducing risks of data breaches—especially when paired with Microsoft Defender or Entra ID.
- Document Presentment for SAP Solutions: Uses AI to generate accurate, personalized communications directly from SAP data, saving time and ensuring timely outreach.
- Core Service Management: Leverages generative AI virtual agents for faster issue resolution via intelligent self-service and automated workflows, reducing support call volumes and increasing productivity.
Business Technology Advancements
OpenText Private Cloud: Trusted Data Sovereignty
OpenText Private Cloud offers secure, dedicated environments that meet regional and industry-specific compliance requirements. It allows organizations to keep data and governance within national borders while benefiting from cloud agility and innovation. This service supports content management, service management, and security with full data control.
Advanced Customer Support (ACS): Proactive and Personalized Assistance
ACS enhances customer support with strategic, tailored solutions matched to different stages of software use. The offering includes Extended, Priority, and Premium Support tiers, plus UltimateCare—a flexible, on-demand subscription service. These options help organizations maximize their OpenText investments and maintain smooth operations.
Availability
All features and innovations in Cloud Editions 25.3 are available now. For more details, visit OpenText.
About OpenText
OpenText is a leading information management software and services provider, helping organizations address complex challenges with a broad suite of Business AI, Business Clouds, and Business Technology solutions. Learn more at opentext.com.
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