Pegasus Airlines Deploys AI Platform to Speed Operational Decisions
Pegasus Airlines has partnered with Overwatch AI to integrate an artificial intelligence platform into its flight operations and crew management. The airline, through its innovation lab in Silicon Valley, is both a strategic investor and design partner in the system.
The platform lets pilots, cabin crews, and operations teams retrieve information through natural language queries. Users can ask questions about technical issues, weather conditions, airport requirements, and airline procedures and get answers without navigating multiple systems or documents.
Pegasus Airlines has already begun using the platform in its operations. Overwatch AI reports the system handles approximately 30,000 flight operations globally each month.
How It Works
The platform was built by former airline pilot Leo Kotil and technology entrepreneur Nikita Kaeshko specifically for airline operations. It consolidates operational information that crews typically access across separate tools and databases.
Barış Fındık, Chief Technology Officer at Pegasus Airlines, said the partnership aligns with the airline's focus on operational efficiency. "Through this collaboration with Overwatch AI, we aim to enable our teams to access critical information more quickly and make more effective decisions across operational processes," Fındık said.
Why This Matters for Operations Teams
Faster access to accurate operational data directly affects decision quality and response time. When crews can retrieve information through natural conversation rather than searching multiple systems, they spend less time on information retrieval and more time on decision-making.
For operations managers overseeing flight crews and ground teams, this type of platform reduces the friction between data and action. Learn more about AI for Operations or explore an AI Learning Path for Operations Managers to understand how these systems integrate into operational workflows.
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