Plain's Valentine's Giveaway: 3 Months of Claude Code Max for You and Your Best Teammate
Plain is running a Valentine's Day-themed giveaway centered on Claude Code Max, an AI-assisted coding tool. The ask is simple: tag your "support best teammate" for a chance to win three months of access for both of you. Winners will be announced by February 17, so it's a short window to jump in.
Why this matters for support teams
The push is aimed at support orgs that work closely with engineering, automation, and product. That's the sweet spot where technical tickets, data pulls, and internal tooling slow teams down. An AI coding assistant can help you move faster, reduce handoffs, and clear the queue without waiting on a developer for every tweak.
Practical ways to use Claude Code Max in support workflows
- Build quick scripts to pull logs, parse error payloads, or batch-update tickets from APIs.
- Turn engineering notes into clear customer-ready replies and internal docs.
- Write SQL or analytics queries to spot repeat issues and measure fix impact.
- Convert SOPs and runbooks into small automations or command-line helpers.
- Create lightweight integrations (webhooks, macros) for your help desk or CRM.
- Generate repro steps, fixtures, or test cases for bug reports in minutes.
How to enter (quick checklist)
- Comment on Plain's LinkedIn post and tag your "support best teammate."
- Add 1-2 lines on how you'd use Claude Code Max in your workflow.
- Make sure both of you can receive DMs for winner notifications.
- Post before winners are announced on February 17.
If you win, track these metrics
- First-response and resolution time for technical tickets.
- Ticket deflection from automations and improved self-serve content.
- Engineering handoff cycle time (from report to verified fix).
- Bug reproduction speed and regression testing throughput.
- CSAT on complex issues that usually require engineering support.
What it signals for ops leaders
This campaign points to an active go-to-market motion built around AI tools and community engagement. For teams, that means more vendor momentum, tighter integrations, and likely more options to extend your stack without heavy lift from engineering.
Next steps
- Pick the teammate you rely on most and enter the giveaway.
- List 3-5 high-friction tasks you'd automate or speed up first.
- Plan a two-week pilot: define success, set baselines, and review results.
- Document wins and share them with engineering and product to keep buy-in strong.
Want structured upskilling for your support org? Explore focused AI courses by job to help your team build practical skills fast.
Your membership also unlocks:
