PlanSource Highlights AI-Focused Benefits Administration at Eclipse 2025
PlanSource recently held its annual Eclipse conference from May 5–7 in Orlando, Florida. The event gathered hundreds of HR leaders, brokers, consultants, carrier partners, and resellers to discuss the future of benefits administration. The focus was on artificial intelligence, automation, and human-centered design to improve how benefits are managed and delivered.
Over three days, attendees engaged in expert sessions, product demonstrations, and discussions that emphasized PlanSource's ongoing strategy to simplify benefits administration through technology.
Key Product Innovations for 2025
During the keynote, PlanSource unveiled several updates set to launch this year, aimed at making benefits easier to understand and manage:
- Redesigned Benefits Experience: A seamless interface across devices that helps employees explore their benefits and find the coverage that fits their needs.
- Personalized Enrollment Journey: Enrollment will feel more like modern online shopping, guiding employees step-by-step to make informed choices confidently.
- Smarter Decision Support: AI analyzes individual data to offer personalized recommendations, cutting down on guesswork and reducing benefits-related stress.
- AI-Powered Implementation Tool: Automates plan configuration and eligibility, minimizing manual errors and speeding up setup.
- Virtual Assistant for HR: Provides real-time, conversational help to simplify tasks such as new employee enrollment and system navigation.
- Dynamic AI Dashboards: HR teams can ask questions in plain language and instantly see benefits data trends to support quicker, data-driven decisions.
Insights from Industry Thought Leaders
The conference featured several notable speakers who shared valuable perspectives:
- Stephen Gates, design expert, discussed the value of human-centered design in technology development.
- Jon Gordon, leadership author, emphasized how positive energy and teamwork drive success.
- Charlene Li, futurist, spoke on AI’s potential to reshape organizational operations and employee support.
- J.D. Piro, healthcare policy expert, provided insights into upcoming regulatory changes affecting HR and benefits.
Building Momentum in Benefits Technology
Mike Morini, PlanSource CEO, described Eclipse as a collaborative space where the benefits ecosystem comes together to learn and innovate. The conference included product labs, customer panels, and one-on-one sessions, giving attendees direct access to the latest tools and the product development team.
For HR professionals and product developers interested in AI’s role in benefits administration, Eclipse 2025 offered a clear look at practical advancements that can streamline workflows and improve employee experiences.
Learn more about the Eclipse conference and PlanSource’s innovations at plansource.com/eclipse.
About PlanSource
PlanSource provides cloud-based benefits administration solutions focused on making benefits easier to choose, use, and manage. The company combines a flexible platform with AI-powered tools to serve thousands of customers and partners. Their approach integrates AI to simplify complex benefits challenges and enhance decision-making.
Explore AI training courses relevant to benefits administration and HR technology at Complete AI Training.
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