TCS Launches AI-Driven Operations Hub in Mexico City
Tata Consultancy Services (TCS), a global leader in IT services and consulting, has opened a new AI-powered operations center in Mexico City. This marks the company’s eighth facility in Mexico, highlighting its ongoing commitment to the region where it employs over 11,000 people. The new hub will focus on advanced enterprise technologies such as artificial intelligence, cloud computing, cybersecurity, IoT, IT infrastructure, and cognitive business operations.
The center aims to create fresh employment opportunities in Mexico over the next two years, bringing AI specialists and software engineers together to support innovation and digital transformation.
Boosting Mexico’s Digital Capacity
Rajeev Gupta, Head of Nearshore LATAM and Country Head – Mexico at TCS, emphasized the importance of this expansion: “Our job creation in Mexico reflects our commitment to growing the country’s digital ecosystem and developing local talent.” Marcelo Wurmann, CEO – Latin America, added that Mexico remains a key pillar for TCS’ growth in the region.
Mexico’s Economy Secretary, Marcelo Ebrard, also praised the initiative, noting that investments like this are vital for advancing Mexico’s digital economy and positioning it as a technology innovation center.
A Reliable Partner in Global Technology
Founded in 1968 and based in Mumbai, TCS is among the world’s largest IT service providers, with over 601,000 employees across 55 countries. The company reported revenues of $29.1 billion in the 2023–2024 fiscal year.
TCS offers a broad range of services including IT consulting, cloud transformation, enterprise solutions, cognitive business operations, and digital engineering. In Latin America, TCS supports more than 400 major clients, such as Cemex, Febraban, Banamex, and Bradesco.
The company has established specialized units in Mexico, including a Cognitive Business Operations Center in Guadalajara and a Threat Management Center in Querétaro. TCS ranks #8 in the OA500 2025, a respected index of the top global outsourcing companies.
What This Means for Operations Professionals
- The new AI-focused hub will offer opportunities to work with advanced technologies that improve operational efficiency.
- Professionals in operations can expect increased collaboration with AI specialists to streamline processes and enhance decision-making.
- Growth in employment means expanding career options within Mexico's growing tech ecosystem.
- Understanding AI and related technologies will become more critical for operations roles, making upskilling essential.
Operations leaders aiming to stay updated on AI applications and enterprise technology trends can explore relevant courses and certifications to strengthen their skills. For those interested, Complete AI Training offers a range of up-to-date programs tailored for professionals working with AI and automation tools.
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