Trackase launches AI-enabled GST litigation management platform for faster dispute handling
Trackase has introduced an AI-enabled platform that centralizes GST dispute work for businesses, law firms, tax experts, and Chartered Accountants. It brings case tracking, document control, and automated workflows into one place to reduce manual errors, improve handoffs, and cut response times.
As GST rules and enforcement expand across jurisdictions, dispute volume is rising and spreadsheets can't keep up. A single system of record for deadlines, documents, and actions helps managers keep teams aligned and cases moving.
Why this matters to management
- Lower risk: fewer missed notices, hearings, and filings through automated alerts and escalations.
- Control: a single source of truth across entities, states, and authorities.
- Speed: standardized workflows replace ad-hoc email chains and siloed trackers.
- Visibility: dashboards surface exposure, bottlenecks, and cycle times for better decisions.
What the platform does
- Smart case tracking: real-time status across jurisdictions and stages.
- Centralized document management: secure cloud access to filings, orders, and evidence.
- Workflow automation: tasks, reminders, and escalations to keep timelines on track.
- Analytics: trend views, workload heatmaps, and performance metrics for counsel and teams.
Leadership view
Aditya Singhania, Founder and CEO of Trackase, said manual handling of GST disputes has become inefficient and error-prone. The platform aims to bring structure, transparency, and speed so tax and finance teams can stay compliant and make better decisions.
Implementation playbook (first 90 days)
- Inventory all open cases, jurisdictions, authorities, and key deadlines; import data and orders.
- Define roles, access controls, and escalation rules across tax, finance, and legal.
- Integrate calendars, email, and document storage; standardize templates for replies and evidence logs.
- Configure alerts for notices, hearings, and statutory timelines (appeals, limitation periods).
- Pilot with 1-2 business units; track metrics; refine workflows before scaling.
Metrics to track
- Response time to notices and hearings.
- Deadline adherence and escalation hit rate.
- Case cycle time by stage and authority.
- Outcome rate (win/settlement) and exposure at risk.
- Reopen rate due to documentation gaps.
- Hours saved per case and outside counsel spend variance.
Risk and governance
- Access and audit trails: role-based permissions and complete activity history.
- Data protection: encryption, data residency, and vendor compliance posture.
- Retention: document lifecycle aligned to CBIC requirements and internal policies.
- Change management: training plan for tax, finance, and external counsel.
Bottom line for leaders
GST disputes are increasing, and fragmented tools create delays, cost, and compliance risk. Trackase consolidates the workflow so you can move faster, reduce exposure, and make decisions from live data instead of chasing files.
For statutory updates and references, visit the CBIC GST portal: cbic-gst.gov.in.
Building internal capability around automation helps adoption stick. Explore practical management-focused resources here: Complete AI Training - Automation.
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