UAE Introduces AI HR Assistant to Streamline Government Services for 50,000 Employees
The UAE’s Federal Authority for Government Human Resources launched an AI assistant offering 108 services to 50,000 employees. It automates 80% of HR tasks, saving 170,000 work hours annually.
UAE Launches AI-Powered Human Resources Assistant
The UAE’s Federal Authority for Government Human Resources (FAHR) has introduced an AI-powered Human Resources assistant. This initiative reflects the country’s commitment to integrating artificial intelligence into government operations to improve efficiency and service quality.
The new system is set to transform the federal HR ecosystem by delivering instant, seamless employee experiences and streamlining HR processes through AI-driven solutions.
Comprehensive HR Support with 108 Services
The AI assistant will support over 50,000 federal employees. Initially, it offers 108 distinct services and automates nearly 80% of employee self-service HR tasks. It also provides instant responses to 80% of inquiries related to HR laws and regulations.
This automation is expected to save around 170,000 working hours annually in technical and legal HR support, freeing up resources for more strategic activities.
- The system uses advanced AI Agents technology to perform tasks and answer queries on behalf of employees.
- It analyzes data from the federal HR information system, Bayanati, ensuring accurate and personalized responses.
- Employees can interact with the assistant via written or voice interfaces in both Arabic and English, without needing human assistance.
Strengthening UAE’s Position in AI and Government HR
Ohood bint Khalfan Al Roumi, Minister of State for Government Development and the Future and Chairwoman of FAHR, emphasized that this launch aligns with the UAE leadership’s vision to improve federal HR management through artificial intelligence. The move supports the country’s global standing in AI applications.
The government aims to continually innovate and implement advanced technologies that enhance employee services and provide efficient, personalized experiences.
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