VisitorsCoverage AI Quote Assistance Delivers Instant, Personalized Travel Insurance Recommendations

VisitorsCoverage Makes Travel Insurance Easier with AI Quote Assistance

Published: September 12, 2025

VisitorsCoverage Inc. has launched AI Quote Assistance, a platform that simplifies how travellers pick coverage at the exact moment they plan a trip. It evaluates trip details in real time and serves clear, focused recommendations so buyers move forward with confidence.

The system blends machine learning and natural language processing to match coverage to destination, duration, age, and planned activities. Instead of flooding users with options, it narrows choices and explains why each plan fits.

A smarter way to choose travel insurance

• Intelligent matching: Evaluates trip inputs and traveller profiles to suggest the right coverage level.
• Interactive decision support: Conversational guidance that makes policy terms clear, without jargon.
• Dynamic comparisons: Side-by-side plan views that adapt to preferences like medical limits or adventure sports.
• Instant risk checks: Assesses destination factors such as political tension or natural events and highlights coverage gaps. For reference, see government travel advisories here.
• Global accessibility: Multilingual support and 24/7 availability for travellers across time zones.

Performance signals that matter

Insurance purchases stall when buyers get confused. Research shows 73 percent of travellers abandon at checkout due to unclear options; AI Quote Assistance aims squarely at that friction.

In beta, the platform cut quote completion time by 67% and lifted customer satisfaction by 45% compared to traditional flows. Faster decisions and clearer explanations translate to higher conversion and fewer support tickets.

What it means for insurance professionals

This launch sets a higher bar for quote experiences in travel lines. Clear guidance, risk-aware prompts, and adaptive comparisons help distributors, MGAs, and carriers present the right plan without extra clicks.

Expect measurable gains across core KPIs: shorter time-to-quote, lower drop-off, and cleaner plan selection. The model learns from each interaction, improving fit over time while keeping choices simple for first-time buyers.

How it works in practice

• Captures intent with four inputs: destination, dates, traveller profile, and activities.
• Ranks plans by fit and states the reason in plain language.
• Surfaces destination-specific risks and the coverage that addresses them.
• Supports multilingual conversations and after-hours shopping.

Rajeev Shrivastava, CEO of VisitorsCoverage, notes that this shift goes beyond digitising old forms. It changes how travellers discover, evaluate, and purchase coverage with guidance built into the quote flow.

Why this approach is sticking

Travel insurance has long been dense and time-consuming to compare. By focusing on a few decisive factors and explaining the "why" behind each recommendation, AI Quote Assistance removes friction at the exact point of choice.

The result is a cleaner handoff from marketing to conversion, fewer service escalations, and a shopping flow that scales across markets and time zones.

Next steps for teams

• Track the basics: quote time, plan views per session, abandonment reasons, and purchase rate.
• Expose the top three fits with brief reasoning and clear trade-offs.
• Show risk drivers for the destination and the coverage that addresses each one.
• Offer a quick path to a human for edge cases or complex trips.

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