Webjet launches ChatGPT app for flight and hotel searches
Australian online travel company Webjet integrated its booking platform with ChatGPT to let travelers search for flights and hotels through natural conversation instead of traditional search filters. Users ask questions in everyday language and receive flight options, hotel recommendations, and trip planning assistance without switching between multiple websites.
What the app does
The integration pulls live travel data to show current availability and pricing. Travelers can request:
- Flights for specific dates and budgets
- Hotel recommendations based on personal preferences
- Custom itineraries for domestic or international trips
- Multi-city travel plans
The system refines suggestions through conversation. A traveler might ask for cheaper dates, better-located hotels, or more efficient routes, and the app responds with updated options almost instantly.
How bookings work
ChatGPT generates search results and recommendations, but users complete bookings on Webjet's website. Once someone selects a flight or hotel, they move to Webjet's platform to finalize the reservation.
Part of a broader strategy
Webjet's ChatGPT app fits into the company's larger push toward AI-driven travel services. The platform aims to deliver AI-generated itineraries, smarter recommendations, and combined flight-and-hotel planning as part of becoming an all-in-one digital travel companion.
Travel companies are moving quickly to integrate their services into ChatGPT and similar platforms as conversational AI becomes standard in the industry. Research shows these tools are improving at handling complex itineraries, understanding traveler preferences, and using real-time data to deliver relevant results.
For hospitality and events professionals managing travel arrangements for guests or attendees, understanding how AI for Hospitality & Events works can help you stay current with tools your clients and colleagues are using.
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