Winning Asia Technology Macau Ltd is deploying artificial intelligence-driven robots for casino-resort management as a new business segment. The company, which has supplied casino games and systems in Asia for nearly two decades, is partnering with Hong Kong-based Aimo Robotics to provide physical security, surveillance, and guest services for integrated resort operators.
Robotics for resort operations
Aimo Robotics already sells its products for non-gaming businesses. Winning Asia co-founder and chief executive Alice Tang said the partnership focuses on applications for integrated resort operators. These include software for analyzing data captured by patrolling robots, detection alerts, and facial recognition.
The robots also handle marketing and guest services. "While patrolling in a mall or other open areas, it can also do marketing work," Tang said, referring to advertisements displayed on the robot's screen. Some models perform concierge tasks by replying to verbal queries from resort visitors. Tang added that the company plans to use its back-end AI system to help clients analyze robot-captured data for uses beyond security and surveillance. Management teams evaluating these tools can explore resources on AI for Management to understand operational deployment.
Expanding the gaming portfolio
Winning Asia is also promoting its core segment of gaming products and slot management systems under the AGT brand. The firm distributes casino games from manufacturers including LT Game Ltd, Gambee d.o.o., Euro Games Technology Ltd, and Jackpot Digital Inc.
At the recent Global Gaming Expo (G2E) Asia in Macau, the company debuted the AGT FishKing 8 multiplayer fishing game. The product supports eight player stations simultaneously and is marketed as a hybrid of amusement and gaming. Players use a virtual cannon to hunt targeted fish, while venue operators can adjust the return-to-player settings and bet levels.
Targeting younger demographics
The company is adjusting its product strategy to attract a broader age range. "Baccarat or slot games are very much popular among those in their 40s and 50s: but the industry wants to cover a wider age bracket to be their casino-goers," Tang said.
To reach this younger segment, Winning Asia is adding new elements to its gaming offerings. For resort operators focused on guest experience and operational efficiency, understanding these shifts is critical for AI for Hospitality & Events planning and technology adoption.
Why this matters for managers
Integrated resort managers must evaluate how automated patrols and data-gathering robots can reduce labor costs while generating secondary revenue through on-screen advertising. The shift toward hybrid amusement games also requires operators to rethink floor layouts and marketing strategies to capture non-traditional casino demographics.
Your membership also unlocks:
