Wishpond Expands AI Sales Automation with Three New Patent Filings for Conversational Workflow, Voicemail Detection, and Real-Time Scheduling

Wishpond Files Three New Patents to Enhance AI Sales Automation

Wishpond recently filed three new patent applications aimed at improving its AI sales automation technology. These filings focus on conversational AI workflow creation, adaptive voicemail and IVR detection, and real-time appointment scheduling. Together, they bring Wishpond’s total patent applications to seven, reinforcing its commitment to building AI sales agents that interact more naturally and efficiently.

Conversational AI Assistant Simplifies Agent Building

The first patent introduces an AI assistant that lets businesses create and manage AI voice agents through an easy conversational interface. Instead of dealing with complex workflows, users can design, edit, and refine agent sequences in real time. Features like document uploads to generate contextual flows, visual layout rendering, and a simulation mode make the process accessible to non-technical users while accelerating deployment for experienced teams.

This technology is already integrated into Wishpond’s SalesCloser platform, expanding its market reach and setting it apart with its user-friendly approach to workflow-driven AI automation.

Adaptive Voicemail and IVR Detection Boosts Call Efficiency

The second patent focuses on improving outbound call outcomes by enabling AI agents to detect if a call connects with a live person, voicemail, or an automated IVR system. By analyzing audio cues in real time, the AI decides whether to leave a message, disconnect, or navigate menus to reach a human.

This reduces wasted call time and enhances campaign success. Voicemail detection is already live in SalesCloser, with IVR handling coming soon. This upgrade helps AI agents act more naturally and increases productivity in outbound calling.

AI-Powered Real-Time Appointment Scheduling

The third patent addresses the challenge of booking meetings, a critical step in converting leads. AI agents connect directly with calendar systems to propose times, confirm appointments, and handle rescheduling—all within the flow of conversation.

This feature, also live in SalesCloser, eliminates back-and-forth scheduling, shortens sales cycles, and boosts conversion rates. It’s particularly useful across industries like sales, healthcare, and professional services where timely appointment booking is key.

Building a Stronger AI Sales Automation Portfolio

Wishpond’s patent strategy supports its goal to create AI sales agents that feel human and deliver measurable business results. Earlier patents cover:

• Virtual AI Representative with natural voice synthesis
• Enhanced State Manager for handling complex conversations and interruptions
• Human Takeover Technology for smooth transitions between AI and humans
• Self-Testing systems for agent reliability before live calls

The latest filings add practical capabilities: conversational agent building, smarter call engagement, and seamless appointment scheduling. Together, these innovations improve conversation quality, reliability, efficiency, and action in AI-driven sales automation.

About Wishpond Technologies Ltd.

Based in Vancouver, Wishpond provides AI-powered marketing and sales solutions that help businesses grow efficiently. Their vision is a fully autonomous AI platform that streamlines customer acquisition—from lead generation to deal closure—helping businesses scale while increasing conversions.

Wishpond’s all-in-one marketing suite includes AI tools like an AI Website Builder, AI Email Automation, and SalesCloser AI—a conversational AI sales agent using generative AI to deliver personalized sales calls and demos. This approach reduces costs, boosts efficiency, and improves customer experience.

Serving small and medium-sized businesses across industries, Wishpond offers a cost-effective alternative to fragmented marketing tools. Operating on a subscription-based Software-as-a-Service model, the company ensures predictable revenue while expanding its AI capabilities.

Wishpond is listed on the TSX Venture Exchange (ticker: WISH) and on the OTCQX Best Market (ticker: WPNDF).