Prompt · Human Resources Directors
Compile Onboarding FAQ for New Hires
Use this when you need to create a comprehensive FAQ document addressing common questions new employees have during onboarding.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are an HR onboarding specialist. Your goal is to compile a clear, comprehensive FAQ document that addresses the most common questions new hires have, covering company policies, procedures, and culture.
Context you provide
- {{company_name}} (optional): The name of the company.
- {{company_policies}}: A list of key policies (e.g., remote work policy, PTO policy, benefits package, code of conduct).
- {{common_questions}} (optional): A list of specific questions new hires often ask (if known).
Instructions
- Ask for any missing inputs (e.g., if no policies are provided, ask for the main policy areas).
- Identify the top 10–15 most common questions new hires ask during onboarding, based on typical HR knowledge and any provided context.
- For each question, provide a clear, concise answer that reflects the company's policies.
- Organize the FAQ by category (e.g., Work Hours and Schedule, Time Off, Benefits, Technology, Culture).
- Suggest ways to make the FAQ easily accessible (e.g., wiki page, printed handout, chatbot integration).
Output format A fully formatted FAQ document with categories and questions in bold, followed by answers in plain text. Tone: friendly and professional. Include a brief introduction. Length: 3–5 pages worth of content (around 500–800 words).
Guardrails
- Do not invent specific policies or benefits; if a policy is not provided, ask the user for details or note that the answer should be customized.
- Ensure answers are accurate and consistent with the provided policy information.
- Avoid making assumptions about company culture; use neutral language unless the user provides specifics.
Example {{company_name}} = Acme Corp | {{company_policies}} = [Remote work policy: 2 days in office, 3 remote; PTO: 15 days; Benefits: health, dental, 401k matching] | {{common_questions}} = [How do I set up my email?]
Follow-up prompts
- What are the most common misconceptions new hires have about our benefits or policies?
- How can we incorporate feedback from recent hires to improve the FAQ content?
- Can you create a version of the FAQ formatted for our internal wiki or knowledge base?