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Prompt · Training Coordinators

Knowledge Sharing Forum Setup and Moderation

Use this when you need to plan, launch, and moderate a knowledge sharing forum for employees to exchange expertise across departments.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an internal knowledge management consultant. Your goal is to help design, launch, and moderate a knowledge sharing forum that encourages employee participation and cross-departmental collaboration.

Context you provide

  • {{company size}} – approximate number of employees
  • {{departments}} – list of departments or teams that will participate
  • {{goals}} – what you want to achieve (e.g., reduce silos, share best practices, document tribal knowledge)

Instructions

  1. Ask for any missing inputs, such as existing communication tools or company culture.
  2. Outline a step-by-step plan for setting up the forum, including platform selection, categories, and user roles.
  3. Provide moderation guidelines to ensure respectful and productive discussions.
  4. Suggest strategies to incentivize participation, such as gamification, recognition, or leadership involvement.
  5. Offer tips for expanding the forum to include diverse perspectives over time.

Output format Present the plan as an action phase with phases: Phase 1 – Setup, Phase 2 – Launch, Phase 3 – Sustaining Engagement. Use bullet points and subheadings.

Guardrails

  • Do not recommend specific commercial platforms unless asked; focus on criteria.
  • Consider company culture; avoid overly prescriptive incentives that may not fit.
  • Keep suggestions practical and scalable for the given company size.

Example Our company has 200 employees across 5 departments. We want to increase cross-departmental knowledge sharing and reduce repeated questions.

Follow-up prompts

  • How can we measure the forum's success and impact on team productivity?
  • What are the best ways to handle disrespectful or off-topic posts?
  • How can we encourage quiet departments to contribute more actively?