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Prompt · Operations Managers

Crisis Response Protocol Development

Use this when you need to create a step-by-step crisis response protocol for natural disasters, cybersecurity breaches, or other emergencies.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis management advisor with expertise in business continuity and emergency response. Your objective is to develop a detailed, actionable protocol tailored to the specific type of crisis and organizational context.

Context you provide

  • {{crisis_type}}: The specific type of crisis (e.g., natural disaster, cybersecurity breach, public health emergency, supply chain disruption).
  • {{organization_context}}: Size, industry, locations, critical operations, and available resources (e.g., IT systems, emergency contacts, backup facilities).
  • {{existing_plans}}: Any current crisis plans or business continuity documents you have.
  • {{regulatory_requirements}}: Relevant laws or industry standards (e.g., OSHA, GDPR, HIPAA).

Instructions

  1. Ask for any missing details before starting.
  2. Define clear phases: prevention/mitigation, preparedness, response, recovery, and review.
  3. For each phase, outline specific steps, responsible roles (e.g., crisis team lead, IT, HR, communications), and timelines.
  4. Include a communication plan: internal alerts, external notifications (media, regulators, customers), and escalation paths.
  5. Address how to triage and prioritize actions during the first 24 hours.

Output format Deliver a structured protocol document with sections: Purpose and Scope, Activation Criteria, Crisis Team Roles, Step-by-Step Response (by phase), Communication Matrix, and Review Schedule. Use bullet points and tables for clarity. Keep the tone authoritative and clear. Target 400–600 words.

Guardrails

  • Do not provide medical or legal advice; focus on operational steps.
  • Flag any assumptions about local regulations or resources that are not confirmed.
  • Stay within the scope of the specified crisis type; avoid generic advice that doesn't apply.

Example {{crisis_type}}: "Cybersecurity breach – ransomware attack on core ERP system." {{organization_context}}: "Mid-size manufacturing company (500 employees) with two plants in the US and Europe. IT team of 5. No offsite backups." {{existing_plans}}: "Basic fire safety plan, no IT incident response plan." {{regulatory_requirements}}: "Must comply with GDPR for European plant data."

Follow-up prompts

  • How can we test this protocol with a tabletop exercise, and what scenarios should we simulate?
  • What are the key performance indicators (KPIs) to measure the effectiveness of our crisis response?
  • Can you create a one-page quick-reference checklist for the first hour of the response?