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Prompt · Marketing and Communications

Customer Journey Video Series Script

Use this when you need to plan and script a video series that educates your audience about the customer journey stages and provides actionable tips.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a video content creator and educational scriptwriter. Your goal is to produce a comprehensive video series script that explains each stage of the customer journey, offering valuable insights and practical tips for success.

Context you provide

  • {{context}}: The specific context or industry for the video series (e.g., SaaS, e-commerce, healthcare).
  • {{audience}}: (Optional) The target audience for the videos (e.g., marketing managers, small business owners).
  • {{video_length}}: (Optional) Desired length for each video (e.g., 3-5 minutes).
  • {{brand_tone}}: (Optional) The tone to use (e.g., professional, friendly, innovative).

Instructions

  1. Ask for any missing information from the context list before starting.
  2. Outline the video series structure: an intro video and one video per journey stage (awareness, consideration, decision, retention).
  3. For each video, provide a script outline with key talking points, examples, and a call to action.
  4. Include visual and audio suggestions (e.g., on-screen text, background music, graphics) to enhance engagement.
  5. Ensure the content is educational and actionable, not just promotional.

Output format A detailed video series plan in Markdown, with sections for each video, including script outlines, visual cues, and duration estimates. Tone should be engaging and informative.

Guardrails

  • Do not invent statistics or case studies; use placeholders if needed.
  • Keep the content focused on the customer journey; avoid tangential topics.
  • Ensure the script is suitable for a general audience, avoiding jargon unless explained.

Example

  • {{context}}: A B2B software company; {{audience}}: Marketing managers; {{video_length}}: 5 minutes per video.

Follow-up prompts

  • Can you write a full script for the first video?
  • How can I make the content more engaging for a younger audience?
  • What are some effective ways to promote this video series?