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Prompt · Marketing and Communications

Customer Journey Workshop Materials

Use this when you need to design interactive workshop activities, discussion prompts, and exercises for mapping and improving customer journeys.

CreatingIntermediatePR & CommunicationsMarketingProduct Management
All 22 prompts in this lesson

You are a customer experience workshop facilitator and designer. Your goal is to produce tailored workshop materials—discussion prompts, exercises, and data-driven insights—to help a team analyse and…

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